Workforce Performance Flashcards
1
Q
what is workforce performance?
A
- measuring the effectiveness of the workforce
2
Q
what is labour productivity?
A
- a measure of efficiency
- a measure of output per employee
3
Q
what is the equation for labour productivity?
A
output (per period) / no of employees (per period)
4
Q
what are 2 ways to improve labour productivity?
A
- training
- improve capital equipment
5
Q
what are absenteeism rates?
A
- how many employees miss work as a percentage of the total number of employees
6
Q
what is the calculation for absenteeism?
A
no of staff absent/total no of staff * 100
7
Q
what are 3 ways to reduce absenteeism?
A
- improve working conditions
- introduce flexible hours
- job enrichment
8
Q
what is labour turnover?
A
- the rate at which employees leave a firm
9
Q
what is the equation for labour turnover?
A
no of staff leaving per year/average no of staff * 100
10
Q
what are 3 reasons for high labour turnover?
A
- low morale
- low wages
- bad working conditions
