workforce Flashcards
1
Q
what is workforce planning
A
trying to predict the future demand for different types of staff
and seeking to match this with supply’
2
Q
factors affecting workforce planning
A
- business objectives
- technological change
- labour markets changing
- demographic and social changes
3
Q
how is workforce planning helpful
A
- decide how many employees are and will be needed;
- manage employment expenditure by anticipating changes;
- ensure that sufficient and appropriate training and development is provided;
- cope with peaks and troughs in supply and demand for different skills;
- deliver an improved service to customers;
- reduce employee turnover;
- implement diversity policies;
- manage staff performance and sickness absence.
4
Q
internal recruiting
A
This method involves finding someone already employed by an organisation to fill a vacancy
5
Q
external methods of recruiting
A
This method involves finding someone who isn’t already employed by an organisation to fill a vacancy
6
Q
methods of selection
A
- Personality tests – psychometric testing
- Aptitude and ability tests
- Telephone interviews
- Work trials
- Interviews
- Applications
7
Q
Benefits of on-the-job training
A
- no disruption to the workplace through worker absence;
- low cost;
- training is directly relevant to the job.
8
Q
Costs of on-the-job training
A
- management time is spent planning the training;
- management or supervisor time is spent doing the training;
- potential reduction in the quality of output as trainees complete work
9
Q
benefits of off-the-job training
A
- a wider range of skills are gathered;
- input of new ideas into the workplace;
- employees gain worthwhile qualifications.
10
Q
Costs of off-the-job training
A
- lost production and disruption to workplace when employees are absent;
- actual costs of courses;
- workers may seek to use their qualifications to seek better employment elsewhere.
