Workflow/Process Automation

Question 1

Use the ___ to create a simple approval process
Use the ___ to create more complex approval processes

Answer 1

Jump Start Wizard
Standard wizard
(Setup-approval processes)

Question 2

Which flow presents info and asks users questions

Answer 2

Screen Flows (Interactive Experience)

Question 3

Which automation runs when a button is clicked (can be ran by other automations)?

Answer 3

Autolaunched Flows (Interactive Experience)

Question 4

Use HTML and JavaScript code to build an interactive component

Answer 4

Lightning Components (Interactive Experience)

Question 5

Use HTML and Apex code to build interactive page

Answer 5

Visualforce Pages (Interactive Experience)

Question 6

What type of automation runs when a record is created, edited, or deleted?

Answer 6

Record-Triggered Flows (Behind-the-Scenes Automation)

Question 7

Which automation runs at a time and frequency you specify?

Answer 7

Schedule-Triggered Flows (Behind-the-Scenes Automation)

Question 8

Which type of flow runs when a platform event message is received?

Answer 8

Platform Event-Triggered Flows (Behind-the-Scenes Automation)

Question 9

Use this code to write reusable blocks of automation. You can trigger this code in a variety of ways.

Answer 9

Apex (Behind-the-Scenes Automation)

Question 10

An automation configuration in the structure of a flowcart

Answer 10

Flow (Setup)

Question 11

What tool do you use to create flows by collecting data and using that data to make things happen?

Answer 11

Flow Builder (Setup)

Question 12

True or False: Flows can use formulas, validation rules, quick actions, Apex, escalation and auto-response rules

Answer 12

True

Question 13

Each ___ represents an action that the flow can execute

Answer 13

Element

Question 14

Which flow element presents questions/information to users on a screen or sends communications

Answer 14

Interaction

Question 15

Which flow element interacts with data by looking up, creating, updating or deleting records

Answer 15

Data

Question 16

Which flow element interacts with the flow itself by evaluating the data and manipulating it according to the business process

Answer 16

Logic

Question 17

Stores a value that can be used or changed throughout the flow

Answer 17

Variable

Question 18

What actions can a workflow automate?

Answer 18

Email alert, field update, outbound message, task firing and flow trigger

Question 19

When a workflow rule that has time-dependent actions is triggered, use the ___ to view pending actions and cancel them if necessary.

Answer 19

Workflow Queue

Question 20

Sets workflow actions into motion when its defined conditions are met

Answer 20

Workflow Rule

Question 21

Which flow element evaluates conditions and routes users through the flow based on the outcome of the conditions? (if-then statement)

Answer 21

Decision

Question 22

What are the two components of a Workflow rule

Answer 22

Criteria (what must be true for a record to execute the action) and Actions (what to do when the record meets the criteria)

Question 23

___ criteria is tied to one object
___ are not tied to any one object

Answer 23

Workflow
Flows

Question 24

Workflow rules ___ execute behind-the-scenes

Answer 24

Always

Question 25

Build ____ when you need to:
send email create tasks
field updates
outbound messages

Answer 25

Workflow

Question 26

Build with ___ when you need to:
create records
launch flows
post to chatter
invoke apex
submit for approval

Answer 26

Process Builder

Question 27

Build with ____ when you need to:
record CRUD
launch flows
iterate record list

Answer 27

Lightning Flow