Configuration and Setup

Question 1

Where do you manage business hours, calendar settings, company information, data protection and privacy, fiscal year, holidays, language settings and my domain?

Answer 1

Company Settings

Question 2

Where do you manage locale/time zones and currency settings?

Answer 2

Company Information

Question 3

Where do you set permissions for a particular type of Object?

Answer 3

Permission Sets and Profiles (Setup-Users)

Question 4

Where do you specify the default level of access that users have to each others records?

Answer 4

Org-wide defaults (Setup-Sharing Settings)

Question 5

What can you create to make exceptions to org-wide defaults to give a group of users access to records they don’t normally see?

Answer 5

Sharing Rules (Setup-Sharing Settings)

Question 6

What determines what users can do and how they access objects and data based on their job function?

Answer 6

Profiles (Setup-Profiles)

Question 7

What determines what users can see based on where they are in the hierarchy?

Answer 7

Roles (Setup-Roles)

Question 8

______ grants object access
______ increases object access

Answer 8

Profiles, Permission Sets

Question 9

What is a collection of settings and permissions that give users access to various tools and functions?

Answer 9

Permission Sets (Setup-Permission Sets)

Question 10

Create permission sets based on ______

Answer 10

Tasks users perform

Question 11

Create permission set groups based on ______

Answer 11

Users job function

Question 12

Add field access with ______ and restrict field access with ______

Answer 12

Permission Sets, Profiles

Question 13

______ determine the baseline level of access for all the records in an object and _______ modify those permission for records a user doesn’t own

Answer 13

Object permissions (Profiles), Org-wide Defaults (Sharing Settings)

Question 14

True or False: Org-wide defaults can grant users more access than they have through their object permissions

Answer 14

False

Question 15

Where do you set org-wide defaults for each object?

Answer 15

Sharing Settings (Setup)

Question 16

True or False: Sharing rules can only be used to grant additional access, you cannot restrict access beyond your org-wide defaults using sharing rules.

Answer 16

True

Question 17

______ extends users functional access without changing their profile

Answer 17

Permission Sets

Question 18

True or False: Sharing rules should be used for a set of users that frequently change

Answer 18

False

Question 19

True or False: A user can create public groups

Answer 19

False, a system administrator must create Public Groups (Setup-Public Groups)

Question 20

___ and ___ cannot restrict record access

Answer 20

Role hierarchies and sharing rules

Question 21

Where do you create a custom report type?

Answer 21

Report Types (Setup)

Question 22

Where do you activate multiple currencies and update exchange rate?

Answer 22

Company Information (Company Settings)

Question 23

_____ is a trusted service that enables users to access other websites and services without logging in again

Answer 23

Identity Provider

Question 24

_____ is a website or service that hosts apps and accepts identity from an identity provider

Answer 24

Service Provider

Question 25

What permissions ignore all sharing rules and settings?

Answer 25

View All and Modify All

Question 26

________ specify the baseline level of access that the most restricted user should have

Answer 26

Org-Wide Defaults

Question 27

Use _____ to extend sharing access to users in public groups, roles or territories

Answer 27

Sharing Rules

Question 28

________ lets you customize a permission set group by disabling selected permissions in it.

Answer 28

Muting

Question 29

A list display of items based on specific criteria

Answer 29

List View

Question 30

Where do you enable and setup Account Teams

Answer 30

Setup

Question 31

What you do (ex: supervise, manage)

Answer 31

Function

Question 32

____ is based on job function
____ is based on tasks you perform

Answer 32

Profile (manager)
Permission sets (managers from different departments create contracts)

Question 33

Every record is owned by _____

Answer 33

A user or queue

Question 34

Hide an internal or external user from another user in your organization with _____ sharing

Answer 34

User Sharing

Question 35

Using _____ rules the data that a user has read access to via your sharing settings is further scoped to only records matching the defined criteria

Answer 35

Restriction Rules

Question 36

Use ___ rules when you want to let users control the record set that they see, this doesn’t restrict users’ access to other records that they sometimes need.

Answer 36

Scoping Rules