Productivity and Collaboration Flashcards

1
Q

A ____ combines the Chatter publisher and the posts, polls, questions, comments, and other objects added through the publisher

A

Chatter Feed

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2
Q

When you enable _____ for Chatter users start receiving email alerts about new posts, comments and other changes

A

Email Notifications (Setup-Chatter Settings)

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3
Q

Create ____ as a collaboration space to help users build, preserve and share knowledge that’s vital to getting the job done and keeping everyone aligned

A

Chatter Groups

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4
Q

What are the four types of chatter groups?

A

Public groups (visible and open to all users), private groups (member only groups), unlisted groups (invitation only and don’t appear in search results), broadcast only (for making announcements)

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5
Q

_____ tab is used to monitor group membership and activity over time

A

Engagement

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6
Q

The place to adjust types of actions and settings available with groups

A

Group Layout (Setup)

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7
Q

Customers/external members can be added to what type of chatter groups?

A

Private and Unlisted

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8
Q

Enable ____ for an object allows people to follow records of that object type

A

Feed tracking

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9
Q

___ must be enabled to show chatter for the object

A

Feed tracking

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10
Q

When you enable ___ on objects and records, users can see updates to the objects and records they follow.

A

Feed tracking

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11
Q

True or False: An approval process can send an approval request as a chatter post

A

True

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12
Q

In general, what two kinds of listings can you see in AppExchange

A

Solutions and Consultants

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13
Q

A ____ is something that plugs into Salesforce and extends its functionality

A

Solution

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14
Q

___ are Salesforce professionals who specialize in building and implementing custom solutions for specific clouds and industries

A

Consultants

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15
Q

Apps built by salesforce employees

A

Salesforce Labs

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