What Managers need to know about UX Flashcards

1
Q

Stakeholder engagement and what’s the kind of key there

A

Co-ownership

When you’re starting off on a project, you really want to get all the stakeholders involved. Whether it be product management, developers, marketing, or executives. You don’t want UX to feel like it’s a magical black box where you’re going into a corner and designing a bunch of things then coming out and saying, “Suprise! Hope you like it.”

Instead, it’s better to early and often sit and show and share what you’re trying to do at a high level.

This can be done through whiteboarding. It can be done in a number of ways. One thing we like to do in UX that is really helpful in terms of this stakeholder engagement is design studios

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2
Q

ddd

A

Design studios gets everybody in the room and allows them to feel like they’re a part of the process - the design process. It doesn’t mean you have to take all their ideas at face value. But it makes them feel like they were a part of it enough to where they aren’t going to push back as hard later.

Allow everybody to kind of sketch out ideas early on, put them on a board and discuss them and talk about them.

Then as you go back and you take all that and you start to solidify and go in a particular direction to continually show hat. and you can do that by planning meetings.

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3
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