What and when (2) Flashcards
Technique #31 The Jawsmith’s Jive
Read from different speaker’s books and explore various sayings, quotes, wisdom, jokes that could range for a diverse audience - prioritise relevance and humor
Technique #32 Call a Spade a Spade
Don’t hide behind euphemisms, say things as they are
Technique #33 Trash the Teasing
Never make a joke at someone else’s expense
Technique #34 It’s the Receiver’s Ball
When delivering news, keep in mind the receiver, change mood, tone and actions accordingly
Technique #35 The Broken Record
When questioned about an uncomfortable subject, repeat the same answer in precisely the same tone of voice
Technique #36 Big Shots Don’t Slobber
Be cool and don’t worry about compliments - if needs be, be polite compliment a recent accomplishment - if there is someone with them, involve them in the conversation.
Technique #37 Never the Naked Thank You
Always add something to the thank you be more specific
Technique #38 Scramble Therapy
Learn a new skill once a month - learn and incorporate the jargon
Technique #39 Learn a Little Jobbledygook
Learn different jargon for other professions. Ask an experienced friend to teach a few opening questions
Technique #40 Baring Their Hot Button
Find out the biggest issues and events in the fields and professions of attendants.
Technique #41 Read Their Rags
Read monthly magazines and other materials that keep up to date with their interests
Technique #42 Clear “Customs”
Read the do’s and dont’s what’s allowed and what’s not
Technique #43 Bluffing for Bargains
Learn from vendors what you want and learn how to bargain
Technique #44 Be a Copyclass
Watch people and match there movements - imitate the style (large, small, quick etc)
Technique #45 Echoing
Echo and use the words that the other person is using.
Technique #46 Potent Imaging
Use language techniques, metaphors, analogies that relate to the listeners interests
Technique #47 Employ Empathizers
Don’t say um or ah, be specific and vocalise complete sentences to show your understanding. E.g. “I see what you mean”.
Technique #48 Anatomically Correct Empathizers
Communicate using empathisers that match the listeners senses - visual learners = visual empathisers.
Technique #49 The Premature WE
Start early conversations by saying: “we”, “us”, “our” etc.
Technique #50 Instant History
Make some reference to a memorable and funny moment during.a first experience with that person
Technique #51 Grapevine Glory
Give someone a compliment through telling someone close to her that will let her know
Technique #52 Carrier Pigeon Kudos
Be a messenger of compliments that you hear from others - tell someone the compliment that you hear
Technique #53 Implied Magnificence
Throw some comments into your conversation that presuppose something positive about the listener
Technique #54 Accidental Adulation
Give an undercover compliment - sneak a reference to the ability of the other person
Technique #55 Killer Compliment
Search for one attractive, specific, and unique quality he or she has. At the end of the conversation, look the individual right in the eye. Say his or her name and proceed to curl all ten toes with the Killer Compliment.
Technique #56 Little Strokes
Let others know how much you appreciate them by congratulating them with verbal encouragement like “Nice job!” “Well done!” “Cool!”
Technique #57 The Knee-Jerk “Wow!”
Like a knee-jerk reaction say, “You were terrific!” Don’t worry that they won’t believe you. The euphoria of the moment has a strangely numbing effect on the achiever’s objective judgment.
Technique #58 Boomeranging
Let compliments boomerang right back to the giver. Like the French, quickly murmur something that expresses “That’s very kind of you.”
Technique #59 The Tombstone Game
Ask the important people in your life what they would like engraved on their tombstone. Chisel it into your memory but don’t mention it again.
Then, when the moment is right to say “I appreciate you” or “I love you,” fill the blanks with the very words they gave you weeks earlier.
Technique #60 Talking Gestures
When talking on the phone, turn your smiles into sound, your nods into noise, and all your gestures into something your listener can hear. You must replace your gestures with talk
