Week3: Ch 8,9,10,11

Question 1

attribution?

Answer 1

causal explanation for an event or behavior. You attribute a mistake to that person’s poor training.

Question 2

What dimensions can attributions be classified?

Answer 2

Locus of causality (internal or external), stability (stable influence outcomes consistently over time, unstable are easy to change), intentional and controllability

Question 3

Flow of attribution process?

Answer 3

workplace outcome - attribution (ex/in, stable/un) - emotional response - results in behavioral response

Question 4

Internal Stable examples

Answer 4

Internal & stable- intelligence

Question 5

Internal & unstable examples

Answer 5

effort

Question 6

External and stable examples

Answer 6

Laws

Question 7

external and unstable

Answer 7

temp org policies

Question 8

Optimistic Attribution style does what?

Answer 8

attribute negative outcomes to external factors, attribute positive outcomes to internal factors. “I worked really hard, team was great”, if doesn’t go well, then it’s because of external - audience didn’t want to listen, this was difficult topic.- beyond your control

Question 9

Pessimistic style

Answer 9

Negative outcomes are due to internal factors. Positive outcomes are due to external factors.
If you do well, it’s because it was good topic or good luck.
If we do poorly, I didn’t focus enough, team wasn’t strong.

Question 10

What is hostile style?

Answer 10

Negative outcomes are external- beyond your control. Biased toward EXTERNAL STABLE attributions. Most work problems are d/t bad manager.

Question 11

Learned helplessness?

Answer 11

favor internal/stable attributes for failures- I can never do it right, you do it

Question 12

Aggression?

Answer 12

Tendency to favor external and stable attributions for failures- heightened motivation (focused on undesirable goal),

Question 13

Empowerment

Answer 13

favor internal/stable for success (you are the reason something is good),

Question 14

Resilience

Answer 14

not biased toward int/ext for success or failures. I won’t worry about things beyond my control

Question 15

5 techniques used to promote motivational attributions

Answer 15

screen for resilience, attributional training, immuniczation, inc psychological closeness, multiple raters of performance

Question 16

Difference between potential and kinetic power

Answer 16

1. Potential- has ability but does not use it
2. Kinetic- have ability and use it

Question 17

Define power

Answer 17

ability to influence beliefs, emotions and behaviors of people- exists when there is an unequal relationship

Question 18

Define sources of power

Answer 18

1. Reward- give rewards, value
2. Coercive-uses punishment
3. Legitimate- on basis of role
4. Referent- when you look up to someone
5. expert - the only person in group who is expert, you have power

Question 19

How do managers develop power base

Answer 19

1. create sense of obligation, someone needs something from you
2. build reputation- as expert
3. Identification- be visible to employees
4. perceived dependence- secure resources for them

Question 20

Define org politics and various political behaviors

Answer 20

Acts of influence to protect the self-interest of individuals or groups. Dept level, company level., etc.

Question 21

Define upward influence and various influence categories

Answer 21

influence of those in higher positions

Question 22

Lewin’s 3 types leadership

Answer 22

1. authoritarian
2. democratic
3. laissez-faire

Question 23

Great person theory?

Answer 23

Great Man theory- you are born with leader traits

Question 24

Trait theory

Answer 24

attempt to id personality characteristics (intelligence, mature, inner motivation, high achievers), broad interests, honest, emotionally mature, integrity, creative, flexible

Question 25

Ohio state leadership study?

Answer 25

consideration vs structure
low/low, high/high
Consideration for people vs initiating structure (importance on tasks and goals)

Question 26

U of Mich leadership- most effective style?

Answer 26

1. Employee centered focus vs
2. production centered

Question 27

Blake and Mounton Grid?

Answer 27

concern for people
concern for production
ex: high production/low people = authority compliance task manager
ex: high/high = team leader

Question 28

Paternalistic style