Week2 3/18-3/24: Ch 6 (quiz)

Question 1

What is motivation?

Answer 1

Drive to satisfy a goal need, or want

Question 2

2 theories of motivation?

Answer 2

1. content - explains specific factors that motivate people and answer the question “what drives behavior?”
2. process- how someone’s behavior is energized, directed, sustained and stopped

Question 3

What is Alderfer’s theory?

Answer 3

ERG= existence, relatedness, and growth

Question 4

Is there a strict order to Alderfer or Maslow?

Answer 4

Maslow

Question 5

Herzberg’s 2 factor theory

Answer 5

2 sets of needs:
1. Desire to avoid unpleasantness
2. Desire to grow personally

Question 6

Herzberg’s theory also known as

Answer 6

Motivation-Hygiene theory

Question 7

What are Herberg’s hygiene/dissatisfiers factors?

Answer 7

extrinsic, about job itself- salary, relations, working conditions.job context, policies, the working order of the building

Question 8

What are herzberg’s motivator/satisfier factors?

Answer 8

Intrinsic- about job content- what are you getting? recognition, feeling of responsibility, advancement, achievement

Question 9

The content approach focuses on the assumption that individuals are motivated by their desire to satisfy their:__ __

Answer 9

Inner needs (content is also referred to as needs theories)- what arouses, energizes, or initiates employee behavior

Question 10

Process theories of motivation focus on the ____ processes underlying an individual’s level of motivation

Answer 10

cognitive - how an employee behavior is initiated, redirected, and halted

Question 11

What is the frustration-regression principle? Which theory is it a part of?

Answer 11

If growth opportunities are not provided, employees might regress to relatedness needs and socialize more with coworkers, or look to other types of orgs for satisfaction of this need, for example a union. It’s part of Alderfer’s ERG theory

Question 12

Explain ERG

Answer 12

1. Existence- concern with basic material reqs- food, water, pay, benefits, working conditions
2. Relatedness- need for developing and sustaining relationships
3. Growth- need to make contributions, opps for personal growth

Question 13

T/F? The factors involved in producing job satisfaction are separate and distinct from the factors that lead to job dissatisfaction

Answer 13

true

Question 14

Dissatisfies are also know as ___ factors

Answer 14

hygeine

Question 15

Satisfier factors are known as ___factors

Answer 15

motivator

Question 16

What is McCLelland’s theory?

Answer 16

Three needs: achievement, power, affiliation