week 9- health and medicine

Question 1

three types of health communication

Answer 1

Spoken
Written
Computer-mediated

Question 2

what is the “ideal sequence” of the encounter

Answer 2

1. Opening
2. Complaint
3. Examination/test
4. Diagnosis
5. Treatment
6. Closing

Question 3

what is the function of the encounter

Answer 3

Harvey and Koteyko 2015

Building a good interpersonal relationship • Exchanging information • Making decisions about treatment

Question 4

what is the phase structure of acute primary care

Answer 4

• opening
• problem presentation
• data gathering: history taking and physical exam
• diagnosis
• treatment
• closing

Question 5

what is the voice?

Answer 5

the relationship between talk and underlying meaning

Question 6

Phatic communion

Answer 6

language used in free, aimless, social intercourse

Question 7

how is small talk used in medicine?

Answer 7

• to gain knowledge to help with the diagnosis or treatment
• to find out more about me
• to create solidarity and lessen social distance?

Question 8

when analysing a patient/ doctor interaction, what could you discuss?

Answer 8

• does the doctor have the power/ hold the floor?
• how the doctor opens or closes the space
• whether the doctor chooses to remain entirely focused on medical issues or shows sympathy.
• explicit or selective listening

Question 9

what is lifeworld?

Answer 9

how the problem affects the patients own life

Question 10

what is the difference between work talk and small talk?

Answer 10

work talk- Transactional and instrumental

small talk- Low social distance, high solidarity