week 9, 10, guest lecture Flashcards
what are management system certificates
3rd party conformation that org is confroming to ISO standards. external audit voluntary to ISO 14001
what is ISO 190011
created for management systems, version 2002, 2011, 2018
what is an Audit
systematic, independent was to collect audit evidence and evaluate objectively to see to what extent audit criteria fulfilled
what is the assurance body
an organization accredited to provide assurance services including auditing
what is the audit client
the body requesting audit , pays for the audit
what is the auditee
the body getting audited
what is the auditor, audit team and lead auditor
person who does the audit, the people doing the audit, Person managing the audit
what does ISO 14001: 2015 say about internal audit program
The organization shall establish, implement and maintain an internal audit program
what are NOT audits
waste audit, energy audit, life cycle assessment phase 1
internal audit party
first party audits, are conducted by, or on behalf of, the organization itself.
external audit party pt 1
Second party audits are conducted by parties having an interest in the
organization
external audit party pt 2
Third party audits are conducted by independent auditing organizations,
such as those providing certification
auditor challenges
Auditors (generally) do not give recommendations, Auditor must remain objective
Basic steps (ISO 19011:2018)
planning – conduct – report
step 1 planning
Be professional, organized
Establish client and auditee
Clarify audit criteria
Review available documents before site visit
Assess audit risks
Prepare checklists, plans, etc
Define site visit agenda
Step 2: Conduct = Site-visit
Opening meeting
Evidence
Evaluate evidence against audit criteria – with audit team
Closing meeting with auditee
Documentation – sampling of evidence Thousands of records»_space; Document sampling
Interviews
what must auditor do in an interview
Question a diversity of people, places, roles
Don’t talk excessively
Seek OPEN-ENDED answers
Don’t have ‘selective hearing’
when Team develops findings when conducting the audit
Findings based on evidence
Enough evidence to evaluate the auditee’s claim
Determine result while on-site
when Communicate to auditee*at closing meeting on-site
No surprises
Process for auditee to follow-up
when report goes to client and auditee if permitted
Prepare audit report
Clear and concise
Executive summary
Audit company does quality control