Week 8 - Onboarding, Training and Career Planning Flashcards

1
Q

Two components of onboarding

A

Orientation and Socialization

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2
Q

What is socialization?

A

The process by which people adapt to an organization through learning and accepting the values and beliefs held by others in the organization.

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3
Q

What are orientation programs?

A

Programs that familiarize new employees with their roles, the organization it’s policies and other employees.

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4
Q

Strategic Importance of onboarding

A
  1. Reduce employee turnover
  2. Reduce errors and save time
  3. Develop clear job and organizational expectations
    attain acceptable job performance levels faster
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5
Q

Needs assessment?

A

A diagnosis that presents problems and future challenges that can be met through training or development

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6
Q

The three training objectives?

A
  1. Desired behaviours
  2. Conditions/environment under which training is to occur
  3. Acceptable performance criteria
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7
Q

Learning principles?

A

Guidelines to the ways people learn most effectively:

participation
repetition
relevance
transference

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8
Q

Define onboarding?

A

The process of integrating and accumulating new employees into organization and providing them with the tools, resources and knowledge to become successful and productive

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9
Q

The two training techniques?

A

on the job and off the job

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10
Q

On the job training techniques

A

Job rotation
Apprenticeships
Coaching

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11
Q

Off the job training techniques

A

Lectures/videos
Roleplaying
Self-study
Case study
Job labs and simulations

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12
Q

How to create employee development plans?

A
  1. Assess employee’s needs and aspirations
  2. Link to business goals
  3. Identify learning and development activities
  4. Determine resources
  5. Identify barriers
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13
Q

The different developmental strategies

A

Cognitive - increase knowledge, lectures and seminars
Behavioural - role-playing, change management style
Environmental - job rotations, training, exchange, mentoring, coaching

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14
Q

What are the three aspects of Orientation?

A
  1. introduce employees to the organization, their policies, who they are
  2. Talk about their compensation
  3. Talk about their role and where they go, objectives, relationships to others, tasks etc.
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15
Q

Why should a company train employees?

A
  1. The employee may not be fully operational
  2. for retention and lifelong learning for employee
  3. to work effectively with others
    Develop new skills with technology, environment and society
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16
Q

Employee benefits from a training system

A

SELF DEVELOPMENT + SELF GROWTH

  1. Skill improvement
    2 Self-confidence
17
Q

Organizational benefits of a training system

A

Improved profitability - more efficiency + quality
Improved morale - work integrity?
Lower costs - no need to recruit a lot of people
Better corporate image - good view for outsiders and insiders? Good image?