Week 10 - Compensation Flashcards

1
Q

What is Equity Theory (Organizational Justice)?

A

*Equity theory ensures that people have fair access to opportunities based on their needs, and it explains that individuals judge fairness by comparing what they contribute to what they receive.

*Organizational justice theory builds on this, asserting that workers make similar fairness judgments, impacting their workplace trust and willingness to be productive.

*For example, if the Coffee Bean Company lacks organizational justice, employees may be less trusting and productive, as per this theory.

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2
Q

The three components of equity theory

A

Distributive Justice (DJ) - who gets what

Procedural Justice - how is DJ decided

Interactional Justice - how decisions about DJ and PJ are communicated (and what can be done after)

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3
Q

Greenberg Theft Study (1990)

A

Theorist: Jerald Greenberg
Theory: Employees may resort to theft when they perceive unfair pay, a concept aligned with equity theory.
Reactions to 15% Pay Cut Across Plant Locations:

Plant A - Inadequate Explanation:

Expectation: Spike in negative reactions.
Reasoning: Inadequate explanation may lead to dissatisfaction, frustration, and an increased risk of theft.

Plant B - Good Explanation:
Expectation: Increase in understanding and acceptance.
Reasoning: Clear, reasonable explanation could lead to improved understanding, reducing negative reactions and the likelihood of theft.
Plant C - Control Group:

Expectation: Stable reactions.
Reasoning: Plant C, without a pay cut, provides a baseline for comparison, expected to remain stable in terms of employee reactions.

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4
Q

4 phases of direct compensation

A

Compensation Philosophy
Reviewing Job analysis
Pricing Jobs
Matching employees pay

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5
Q

Phase 1 - Compensation Philosophy

A

(Lead Match Lag)

Compensation Philosophy: Establishing the organization’s approach and principles regarding employee compensation.

*It involves deciding whether the organization will lead, match, or lag behind the industry average in terms of pay levels.

*Leading means paying above the market average, matching means aligning with the market, and lagging means paying below the market average.

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6
Q

Phase 2 - Job Analysis

A

(Job Descriptions, Job Specifications, Performance Standards)

The systematic process of gathering and documenting information about a job, including its duties, responsibilities, and the skills required.

Job Descriptions: A detailed account of the tasks, responsibilities, and working conditions associated with a particular job.

Job Specifications: Outlining the qualifications, skills, and characteristics required for a job.

Performance Standards: Establishing the criteria against which employee performance will be assessed.

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7
Q

Phase 3 - Pricing Jobs

A

(Job Evaluation, Market Pricing, Skill-Based):

Job Evaluation: A systematic process used to determine the relative worth of jobs within an organization. It helps in establishing an internal pay structure.

Market Pricing: Evaluating external market data to determine how competitive an organization’s pay rates are compared to the market.

Skill-Based: A compensation approach that focuses on paying employees based on the skills they possess, emphasizing the value of skills in determining pay.

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8
Q

What are the job evaluation methods?

A

Job ranking - simplest method

Job grading - works well for similar jobs (levels, sr. vs. jr…)

Point system - points for KSAs, responsibilities, conditions, works well for dissimilar jobs

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9
Q

What is internal equity

A

Systematic procedures to determine the relative worth or value of jobs

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10
Q

Phase 4 - Matching Employees’ Pay

A

Matching Employees’ Pay: Ensuring employees’ pay rates align with the established compensation philosophy, job analysis outcomes, and pricing decisions. (orgs pay policy)

This phase involves implementing the determined compensation structure for each employee based on their job roles, skills, and performance.

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11
Q

What is Pay Secrecy

A

A management policy not to discuss or publish individual salaries

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12
Q

Advantages of Pay Secrecy

A

Most employees prefer to have their pay kept secret

Gives managers greater freedom

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13
Q

Disadvantages of pay secrecy

A

This may generate distrust in the pay system

Covers up inequities

Employees may perceive there is no relationship between pay and performance

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14
Q

What is direct compensation?

A

Definition:

Direct compensation refers to the monetary rewards that an employee receives directly in exchange for their work or services.
Components:

Base Salary/Wages: The fixed amount of money paid regularly, usually on a monthly or hourly basis.
Bonuses: Variable payments made as a reward for performance or achieving specific goals.
Overtime Pay: Additional pay for hours worked beyond the standard working hours.
Commissions: Payments based on sales or performance targets.
Purpose:

Direct compensation is designed to recognize and reward the employee’s skills, experience, and performance directly related to their job responsibilities.
Taxes:

Generally subject to income taxes and other applicable deductions.

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15
Q

What is indirect compensation

A

Definition:

Indirect compensation, also known as employee benefits or perks, encompasses non-monetary benefits provided to employees in addition to their regular salary.
Components:

Health Insurance: Coverage for medical, dental, and vision care.
Retirement Plans: Pension plans, 401(k) plans, or other retirement savings programs.
Paid Time Off: Vacation days, sick leave, and holidays.
Flexible Work Arrangements: Options like telecommuting or flexible work hours.
Training and Development: Opportunities for skill enhancement and career development.
Purpose:

Indirect compensation is designed to enhance the overall well-being of employees and contribute to their work-life balance, health, and job satisfaction.
Taxes:

Some components of indirect compensation may have tax implications, but many are either tax-free or tax-advantaged.

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16
Q

IC: societal objectives benefits

A

Solve social problems and provide security for interdependent wage earners

Employers can deduct costs of benefits as a business expense

Employees receive most benefits tax-free

Benefits and services give many employees financial security against illness, disability and retirement

17
Q

How does indirect compensation help the company?

A

Must offer benefits to recruit and retain

Help reduce fatigue and may enhance productivity

Satisfy employee objectives

Aid recruitment and reduce turnover

Minimize overtime cost

18
Q

IC: Employee Objectives benefits

A

Lower costs and more availability

Lower-income taxes

Partial protection from inflation

The primary objective may be to obtain benefits and services (e.g. supplemental health and life insurance)

19
Q

What are the Legally Required Benefits?

A

CPP/QPP - Canadian Pension Plan/Quebec Pension Plan/ PSPP Public Service Pension Plan

(EI) Employment Insurance
(WC) Workers’ Compensation
(HI) Health Insurance Plans
(HV) Holidays and Vacations

20
Q

Voluntary Benefits

A

Life and Health Insurance
Disability Insurance
Salary Continuation
Retirement Security (Pension)
Paid Time-Off
Employee Services

21
Q

What are the challenges in the area of compensation for HRM?

A

Communication of benefits to workers (lack of awareness)

Increasingly complex packages (keep track and avoid duplication)

Comply with all (ever-changing legal requirements)

Control Ballooning costs (pension crisis, sick leaves, etc)

Needs auditing (competitive, relevant, effective, etc.)

22
Q

Motivation Theory

A

Motivation = Expectancy x Valance x instrumentality

The multiplication of these three components is used to calculate the overall motivation level. If any of these factors is zero, it implies that motivation will be zero.

23
Q

Instrumentality

A

Instrumentality refers to the belief that successful performance will lead to the desired outcome or reward. It measures the perception that good performance will be followed by a specific outcome.

24
Q

Expectancy

A

This represents an individual’s belief that effort will lead to performance. In other words, it assesses the perceived probability that exerting effort will result in successful task accomplishment.

25
Q

Valance

A

Valence represents the value or importance an individual places on the anticipated reward. It assesses the attractiveness of the reward and how much it matters to the individual.