week 8 & 9 Flashcards

1
Q

what are the characteristics of good quality data?

A
timeliness
accuracy
relevent
sufficient
in context
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2
Q

what are some potential costs of poor quality data?

A

promoting to the wrong people
inacurate invoices
losing customers
buying unpopular inventory

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3
Q

what is the purpose of a database?

A

to keep track of information that the organisation considers relevent. databases can also capare data to find trends.

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4
Q

what are the components of a database?

A

tables/fields
relationships
metadata

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5
Q

what is metadate?

A

metadata describes the structure of the database

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6
Q

what is a DBMS and what is it used for?

A

database management system.

a program that is used to create, process and administrer a database.

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7
Q

what is business intelligence?

A

the patterns, relationships, trends and predictions identified in data.

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8
Q

what is a business intelligence system?

A

an IS that processes operational, social and other data to identify patterns, relationships and trends for use by the organisation.

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9
Q

what is the objective of BI?

A
to help people undertand:
the capabilities of the organisation
future trends in the market
the organisation's environment
actions of competitors.
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10
Q

What is big data?

A

a collection of data sets so large that it becomes difficult to process using traditional applications.

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11
Q

what are some real world uses of BI?

A

identifying purchasing patterns
predictive policing
just-in-time medical reporting

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12
Q

what is a data warehouse?

A

a collection of information from many places that supports business analysis activities and decision making.

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13
Q

draw the 9 components of a database wharehouse and their interactions.

A

production data
other internal data
external data

data extraction and cleaning/preparation

data warehouse and dbms

  • database
  • metadata

BI tools

various users

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14
Q

what are some problems with operational data?

A

inconsistency
dirty data
insufficiency
old data

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15
Q

what do reporting apps do?

A

intergrate data from multiple systems (sort, graph and compute) to present information in a useful way.

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16
Q

what do data mining apps do?

A

use sophisticated statistical techniques to discover hidden patterns and relationships. it is used classify and predict trends. two categories, supervised and unsupervised.

17
Q

explain what an RFM tool does.

A

assigns custormers into quintiles for three categories where 111 means they are recent frequent and high spending custormers.