week 7 | MIDTERM 2 Flashcards

1
Q

what is bridged to therapeutic relationship?

A

caring and respect
trust
empathy
mutuality

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2
Q

where a barriers in terms of the therapeutic nurse-client relationship?

A

anxiety
stereotyping
space violation
confidentiality

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3
Q

how do we reduce anxiety in client?

A

active listening
honesty
explain clearly
be calm

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4
Q

how do we reduce bias?

A

self-awareness
reflection
acceptance of client

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5
Q

what are words that reflect a lack of respect for diversity?

A

homophobia, transphobia, ageism, marginalization etc

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6
Q

what does inclusive health care mean?

A

to practice or policy of including people who might otherwise be excluded or marginalized on the basis of difference such as physical or mental disabilities or belonging to minority groups.

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7
Q

how to reduce barriers?

A
  • establish trust
  • demonstrate caring and empathy
  • empower the client
  • recognize and reduce client anxiety
  • awareness of proxemics
  • culturally competent care
  • empathetic listening
  • avoidance of medical jargon
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8
Q

define culture

A

the learned and shared beliefs, values, and life ways of a particular group

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9
Q

define ethnicity

A

the social identity and origins of a social group due largely to language, religion and national origin (ex: french-canadian)

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10
Q

define ethnocentrism

A

the belief that your won race or ethnic group is the most important/superior

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11
Q

define safer space

A

a supportive, non-threatening environment where all participants can feel comfortable to express themselves and share their experiences without fear of discrimination

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12
Q

define cultural relativism

A

not judging a culture to our own standards of what is right or wrong, strange or normal

ex: we think eating insects is gross but some cultures do so we should ask ourselves why do some cultures eat fried insects instead of saying thats gross

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13
Q

define cultural blinding

A

the inability to understand how particular matters might be viewed by people of a different culture because of a rigid adherence to the views, attitudes, and values of one’s own culture or because the perspective of one’s own culture is sufficiently limiting to make it difficult to see alternatives.

basically Cultural blindness is characterized by health care providers who assert that race and culture make no difference in how services are provided.

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14
Q

define cultural compétence

A

skills, knowledge, attitude

implies the ability of health care workers to give the best medical care to patients while demonstrating cultural awareness for their beliefs, race, and values. It entails having knowledge of patients’ cultural diversity and treating them with this in mind.

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15
Q

define race

A
  • used to classify humankind according to common ancestry
  • widely reliant on differentiation by physical characteristics
  • has no basis in biological reality
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16
Q

how do nurses overcome language barriers?

A

1) allow extra time for information processing

2) use of interpreter

17
Q

who should interpret for patient?

A

whenever possible the best interpreter is:

a professional interpreter, familiar with medical terminology and able to remain neutral and impartial

18
Q

should family members interpret? why or why not

A

FIRST choice always a professional interpreter

19
Q

what are things to consider when communicating through interpreters?

A
  • seek same gender interpreter
  • provide the interpreter with goals of the interaction
  • direct your questions to the client
  • continue to observe the client for their non-verbal and emotional responses
20
Q

define the cultural competence continue

A

1) cultural awareness: acknowledgment of difference
2) cultural sensitivity: attitude change; respecting difference
3) cultural competence: skills, knowledge and attitudes
4) cultural safety: self-reflection, leading to empathy and advocacy for clients