Week 7 Flashcards

1
Q

What is scenario planning?

A

Identifies alternative future scenarios and makes plans to deal with each. In a fast-changing and unpredictable world, it is often necessary to have multiple scenarios for planning purposes.

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2
Q

What is a plan?

A

A statement of intended means for accomplishing objectives

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3
Q

What is a SMART model?

A

An approach to determining effective organisational objectives that requires that they be:
Specific - Objectives need to be clearly defined so that is easy to understand what is to be achieved and what will be considered successful.

Measureable - The exact measure must be stated and the objective must be able to be measured through some means

Actionable - An organisation needs to ensure that its business-unit managers have the authority and resources to take the actions necessary to attempt to achieve the objectives that are set.

Reasonable - There is no point setting unrealistic objectives. Unrealistic objectives are a disincentive for both managers and their employees.

Timetabled - Objectives should have milestone dates or deadlines at which progress towards achieving them will be measured

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4
Q

Short-range plans cover what period of time?

A

One year or less

Lower level management involved

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5
Q

Intermediate-range plans cover what period of time?

A

One to two years

Lower level management involved

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6
Q

Long-range plans cover what period of time?

A

3+ years into the future

Top management likely involved

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7
Q

What are strategic plans?

A

Define long-term needs and set action directions for the organisation. Tactical plans are developed and used to implement strategic plans

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8
Q

What are operational plans?

A

Describe what needs to be done in the short term to progress strategic objectives.

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9
Q

Typical operational plans in an organisation include:

A
  • Production plans - dealing with the methods and tech needed by people in their work
  • Financial plans - dealing with the money required to support various operations
  • Facilities plans - dealing with the facilities and work layouts required to support task activities
  • Marketing plans - dealing with the requirements of selling and distributing goods/services
  • Human resource plans - dealing with the recruitment, selection and placement of people into various jobs
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10
Q

What is a policy?

A

Standing plan that communicates broad guidelines for decisions and action

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11
Q

What is a zero-based budget?

A

Allocates resources to a project or activity as if it were brand new.

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12
Q

What is management by objectives (MBO)?

A

A process of joint objective setting between a manager and a staff member.

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13
Q

What is participatory planning?

A

Includes the people who will be affected by plans and/or whose help is needed to implement them.

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