Week 7 Flashcards
what is a team?
’ a set of two or more people that adaptibvely and dynamically interact through specified roles as they work towards shared and valued goals’ (Salas, Rico and Passmore, 2017)
what are the two things teams must engage in to be succesful?
- taskwork -the work related activities that are required to achieve a teams goal
- teamwork - the shared behaviours, attitudes and cognitions that make team functioning and the achievement of goals possible
what are the psychological facets of teamwork?
- attitudes - internal state that affects interactions eg trust
- behaviours - processes necessary to engaging in teamwork eg information exchange
- cognition - structure and representation of knowledge among members to allowing planning of action
what is the input-output-process model IPO? (Hackman, 198)
- Input - personality, task knowledge, team knowledge
- Process - coordination, communication, cooperation
- Output - performance, team learning
what does Marks et al, 2001 say about the IPO model?
- The IPO model is only applicable to static teams who have concrete tasks
- It ignores temporality and the changes that take place in teams over time
- (Modern) Teams are dynamic, complex and adaptive
- Team processes are NOT always related to interaction (e.g., cohesion, collective efficacy)
what is the temporal perspective of teamwork?
Marks et al, 2001 introduced Emergent States are ‘properties of the team that are typically dynamic in nature and vary as a function of team context, inputs, processes and outcomes”
what does the temporal perspective of teamwork show?
- shows how outputs will feed into future inputs
- emergent states add a temporal element to the IPO model ie time element
= as teamwork doesn’t occur in a vacuum eg there’s deadlines
how do teams perform in temporal perspective of teamwork?
- Teams perform in temporal cycles of goal-directed episodes – “distinguishable periods of time over which performance accrues, and
feedback is available” - Episodes are easily identified by goals
- Episodes can vary in duration (e.g., short v protracted tasks) or and can be segmented into sub-episodes (e.g., halves of a football game)
- Episodes can vary in importance which increase or weaken its salience to the
team
what are the three phase from temporal perspective of teamwork (Marks et al, 2001)?
- Action Phase - Periods of time when teams conduct goal- directed activities (e.g.,
deliver presentation) - Interpersonal Phase
processes teams use to
manage interpersonal
relationships that cut across
both transition and action
phases (e.g., conflict
management, confidence
building) - Transition Phase- periods of time when teams evaluate or plan activities to guide goal accomplishment (e.g.,
organize tasks
what does the temporal perspective of teamwork theory conclude?
- teams are psychological
- they don’t usually operate in a vacuum
- emergent states can be affective, behavioural, informing team outputs and later inputs
what is teamwork in multi-team system (MTS)?
‘two or more teams interfacing directly and interdependently in response to environmental contingencies towards the accomplishment of collective goals’ (Mathieu et al, 2001)
describe the psychological principle of trust in interoperability?
- trust is the extent to which an individual is confident that they can rely, are willing to be vulnerable to act and act upon, the words action etc of another group (McAllistar, 1995)
- helps reduce the risk of silo working and supports positive team processes eg info sharing
what are the three types of trust?
- interpersonal/affect trust
- cognitive trust - faith in another to complete their given role
- group based trust - trust in others who share a salient social category
describe the psychological factor of secure team identities in interoperability?
SIA suggests that people are motivated to define themselves within distinct groups eg building a sense of us
how does the psychological factor of cohesive goal setting affect interoperability?
goals are key psychological drivers that motivate decision making and teamwork towards purposeful outcomes (Locke and Latham, 1990)