Week 6 vocab, planning

Question 1

Quality

Answer 1

the degree to which a set of inherent characteristics fulfill requirements

Question 2

Conformance to requirements

Answer 2

project’s processes and products meet written specifications

Question 3

Fitness for use

Answer 3

product can be used at it was intended

Question 4

Metric

Answer 4

standard of measurement. measure performance in certain areas and compare them over time.

Question 5

Project dashboard

Answer 5

graphical screen summarizing key project metrics

Question 6

quality assurance

Answer 6

describes activities related to satisfying the relevant quality standards for a project.

Question 7

Benchmarking

Answer 7

generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside of the organization itself.

Question 8

quality audit

Answer 8

structural review of specific quality management activities that helps identify lessons learned, which could improve performance on current or future projects

Question 9

process analysis

Answer 9

involves analyzing how a process operates and determining improvements.

Question 10

lean

Answer 10

system based on Toyota Production System to help improve results by eliminating waste and reducing idle time and non-value added activities.

Question 11

cause-and-effect diagrams

Answer 11

fishbone diagrams. ensuring improving quality by finding the root cause of quality problems.

Question 12

check sheet

Answer 12

structured form for collecting and analyzing data

Question 13

control chart

Answer 13

graphical display of data that illustrates the results of a process over time.

Question 14

histogram

Answer 14

bar graph of distribution of variables. each bar represents an attribute or characteristic of a problem or situation, height is frequency

Question 15

pareto chart

Answer 15

histogram that can help you identify and prioritize problem areas. 80% of problems often due to 20% of causes

Question 16

scatter diagram

Answer 16

shows relationship btwn two variables.

Question 17

stratification

Answer 17

technique used to separate data to see patterns in data.

Question 18

run chart

Answer 18

displays the history of pattern of variation of a process over time.

Question 19

flow chart

Answer 19

graphical display of the logic and flow of processes that help you analyze how problems occur and how processes can be improved. square = activities, diamond= decision points