Week 6 - developing new product and innovation Flashcards

1
Q

business can obtain products in 2 ways

A

acquisition - buying a whole company to produce someone else product

new product development efforts (r+d)

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2
Q

define new product development

A

the development of original products, product improvements, product modifications and new brands through the company’s own R+D efforts

solves new problem that has not yet been solved

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3
Q

define idea generation

A

systematic search for new product idea

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4
Q

sources of ideas

A

internal idea sources - r+d
external idea sources - from customers, competitors, suppliers and others
crowd sourcing - inviting broad communities of people (customers, employees, scientists, researchers) into the new product innovation process

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5
Q

Explain the main steps in the NEW product development process

A

idea generation

idea screening - screen new product ideas in order to spot good ideas and drop poor ones as soon as possible

concept development and testing - testing new product concepts with a group of target consumer to find out if the concept have strong consumer appeal

consumers favour products that offer must quality, performance and features, therefore the org should devote its self to making continuous product improvements. A detailed version of the new product stated in consumer terms

marketing stratergy development - designing an initial marketing strategy for a new product based on product concept

business analysis - review of sales, costs and profit projections for new product to determine if financially viable and supporting of company objectives

product development - promoting company growth by offering modified or new products to current market segments; developing the concept product into a physical product ensuring the product idea can be turned into a feasible product

test marketing - stage in which product and marketing program are introduced into more realistic market settings

commercialisation - introducing a new product into the market

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6
Q

define idea screening

A

screen new product ideas in order to spot good ideas and drop poor ones as soon as possible

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7
Q

define product concept

A

consumers favour products that offer must quality, performance and features, therefore the org should devote its self to making continuous product improvements. A detailed version of the new product stated in consumer terms

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8
Q

define product image

A

the way the consumer perceive an actual or potential product

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9
Q

define concept testing

A

testing new product concepts with a group of target consumer to find out if the concept have strong consumer appeal

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10
Q

define marketing strategy development

A

Designing an initial marketing strategy for a new product based on product concept

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11
Q

Define business analysis

A

review of sales, costs and profit projections for new product to determine if financially viable and supporting of company objectives

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12
Q

Define product development

A

promoting company growth by offering modified or new products to current market segments; developing the concept product into a physical product ensuring the product idea can be turned into a feasible product

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13
Q

Define test marketing

A

stage in which product and marketing program are introduced into more realistic market settings

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14
Q

Explain managing new product development

A

Customer centred development = focuses on finding new ways to solve customers problems and create more customer satisfying expierences

Sequential product development = company departments work individually to complete it’s stage of the process before passing the new product along to the next department and stage

team based new product development = company departments work together in cross-functional teams overlapping the steps in the product development process to save time and increase efficiency

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15
Q

define product life-cycle

A

The course of a products sales and profits during it’s lifetime; involves 5 distinct stages, development, introduction, growth, maturity, and decline

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16
Q

define introduction stage

A

the stage in the product life cycle in which the product is first distributed and made available for purchase

17
Q

define growth stage

A

Stage in the production lifecycle when a products sales start climbing quicky

18
Q

Define maturity stage

A

the stage in the product life-cycle when sales growth slows or levels off

19
Q

Define decline stage

A

The stage in the product life-cycle when a products sales decline

20
Q

explain introduction stage

A

low sales
high cost per customer
negative profits
customers are innovator

marketing objective; create product awareness

advertising ; build product awareness

sales promotion: heavy to entice trial of product

21
Q

explain growth stage

A
rising sales
avg cost per customer
rising profits
early adopter (customers)
few competitors

marketing objective: maximise market share

offer product extensions: warranty, service etc
build intensive distribution
build awareness
reduces sales promotion take advantage of consumer demand

22
Q

explain maturity stage

A
peak sales
low cost per customer
high profits
middle majority (customers)
multiple competitors

‘Maximise profit while defending market share’

diversify brand and models
price to match or beat competitors
more intensive distribution 
stress brand differences - advertising
increase sales to encourage brand switching
23
Q

explain declining stage

A
dealing sales
low cost per customer
declining profits
laggers
declining number of competitors

‘reduce expenditure and milk brand’

cut price
selective distribution
reduce amount of advertising only targeted to most loyal
reduce sales