Week 6 Flashcards

1
Q

What is the RACE formula?

A

R - Research
A - Action
C - Communication
E - Evaluation

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2
Q

What are the 2 ways that agencies grow?

A
  1. Organic Opportunities
    • existing clients
  2. New Opportunities
    • new clients
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3
Q

What is an RFP?

A

Request for proposal

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4
Q

What is an RFQ?

A

Request for quotation (easier)

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5
Q

What are tips for a cover letter?

A
  1. Don’t regurgitate resume
  2. Showcase your skills
  3. Use a few numbers
  4. Keep it short
  5. Include hiring manager’s name
  6. Think custom
  7. Have someone look over it
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6
Q

What are research techniques to gauge sales?

A
  • National Retail Sales Performance
  • Sales productivity
  • Retail traffic
  • Vacancy/occupancy rates
  • Consumer confidence
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7
Q

What are the top five profitable industries?

A
  1. Securities broker
  2. Soft drink
  3. Prepackaged software
  4. Pharmaceuticals
  5. Perfume/Cosmetics
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8
Q

What are the 5 forces of profitability?

A
  • Customers
  • Suppliers
  • Substitute products
  • New Entrants
  • Existing rivals
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9
Q

What are the top 3 attributes of an excellent PR manager?

A
  1. Strategic decision-making capability
  2. Ability to solve problems and produce results
  3. Communication knowledge and expertise
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10
Q

What are the ways that PR firms charge for their services?

A
  1. Back hourly fee, plus out of pocket (most used)
  2. Retainer fee (monthly)
  3. Fixed project fee (single project)
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11
Q

What are the 2 reasons that conglomerates purchase PR firms?

A
  1. Integrate various communication disciplines into total networks
  2. Offer clients greater communications impact
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