Week 6 Flashcards

1
Q

Primary vs secondary groups

A

Primary = automatic membership (family)

Secondary = less personalized, goals,(clinical groups)

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2
Q

Why use groups

A

Perspective, task accuracy, cooperation skills, range of skills, efficient, more ideas

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3
Q

Drawbacks for groups

A

Disagreements, conflict, more effort, reliance, more time required, unfair distribution of work

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4
Q

Tuckmans 5 stages of group development

A

Forming
Storming
Norming
Performing
Adjourning

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5
Q

Forming

A

Coming together, introductions

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6
Q

Storming

A

Control/ role issues
Mild conflict

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7
Q

Norming

A

What is ok, what is not

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8
Q

Performing

A

Working phase

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9
Q

Adjourning

A

Group ends

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10
Q

Group characteristics (7)

A

Purpose
Goals
Size/composition
Role positions
Group dynamics
Norms
Role functions

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11
Q

Norms

A

Expected behaviours

Can be universal or group Specific

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12
Q

Universal norms

A

Confidentiality
Attendance
Respect
Participation

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13
Q

Group specific norms

A

Being late?
Humour?
How thins get done

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14
Q

Role functions

A

Internal image of how each member sees each other

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15
Q

Task functions

A

Activities that facilitate working together toward a goal

Eg. sending emails, time keeper

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16
Q

Maintenance functions

A

Activities that facilitate working relationships among group members and increase potential satisfaction

Eg. peacemaker

17
Q

Group dynamic

A

Describes communication processes and behaviours that occur during the group

18
Q

Factors that can affect group dynamic

A

Relationships within the group
Age, personal beliefs, gender, values
Complexity of task

19
Q

Responsibilities of group members

A

Get work done
Communicate
Show up
Participate

20
Q

What do effective groups do

A

Communicate openly in a culturally safe manner

Encourage sharing of feelings

Have clear goals

Good balance of goals

21
Q

Giving feedback

A

Focus on behaviour, not the person
Stay on topic
Use respect
Own the statement with ā€œIā€ sentences
Balance strengths with areas to improve
Be specific

22
Q

Receiving feedback

A

Keep an open mind
Actively listen to what the person is saying
Keep in mind intent - construction

23
Q

Group dynamic and goal completion are facilitated by

A

Culturally safe communication
Active listening
Respect for individuals

24
Q

Communication principles to facilitate cohesiveness

A

Group task should be within members range of ability

Comments should be focused on behaviours

Leader should point out accomplishments and be empathetic

25
Q

Groupthink

A

Mode of thinking that people engage in when they are deeply involved in a good group. When they become unmotivated to consider other possibilities

26
Q

Characteristics of groupthink

A

Assumed consensus
Lack of other view consideration
Failure to consider negative outcomes

27
Q

Leadership

A

Ability to define a vision and guide individuals and groups toward that vision while maintaining teamwork, commitment, and effectiveness

28
Q

Types of leadership (3)

A

Designated
Emergent
Distributed

29
Q

Styles of leadership (4)

A

Authoritarian
Laissez faire
Democratic
Transformational

30
Q

Authoritarian leadership

A

Works best when group needs strong structure and has a time limit

31
Q

Laissez faire leadership style

A

Hands off

Leader allows members to work how they please

32
Q

Democratic leadership

A

Participatory, goal directed but flexible

33
Q

Transformational leadership style

A

Focus on motivation of group members

34
Q

Communication in groups and nursing

A

Nurse client relationships
Nurse and families
Nursing teams

35
Q

Collaborative practice and teamwork is associated with;

A

Improved client outcome in primary case
Reduced medication errors
Improved coordination of care
Improved team communication

36
Q

Making decisions by consensus slide (steps almost)

A

Group members discuss outcomes

Agree with decisions (close enough)

Consensus is achieved