Week 6 Flashcards
Some types of toxic behaviour in workplace
bullying mobbing, passive aggressive, counterproductive behaviour
How to address toxic behaviours
anti bullying policies, procedural guidelines, responsibilities of maangr/staff/org, consequences for behaviours
dysfunctional and workplace politics toxic behaviours
gossip, ranks, bias, lobbying, etc
How to handle various behaviours in a workplace
Reflective practices
Who is most often targeted for bullying?
Females and minorities
Fairness of managers is linked to ..
positive behaviour
What can you do to help with bullying?
training in interpersonal skills, emotional intelligence, conflict resolution, stress management. Manager: work with HR to avoid hiring toxic workers, introduce training that addresses dysfunctional behaviour for employees
Organizational deviance
actions of an employee who means to harm org rather than an individual
Organizational deviance can look like…
cyberloafing, fraud, theft, sabotage and embezzlement
How to reduce gossip, rankism, bias and lobbying?
open door policies, policies to reduce rankism & avenues for advancement, code of ethics and definitions of professional etiquette, open and inclusive convos and being open to new idea/concepts from all employees