Week 6 Flashcards

1
Q

Some types of toxic behaviour in workplace

A

bullying mobbing, passive aggressive, counterproductive behaviour

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2
Q

How to address toxic behaviours

A

anti bullying policies, procedural guidelines, responsibilities of maangr/staff/org, consequences for behaviours

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3
Q

dysfunctional and workplace politics toxic behaviours

A

gossip, ranks, bias, lobbying, etc

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4
Q

How to handle various behaviours in a workplace

A

Reflective practices

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5
Q

Who is most often targeted for bullying?

A

Females and minorities

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6
Q

Fairness of managers is linked to ..

A

positive behaviour

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7
Q

What can you do to help with bullying?

A

training in interpersonal skills, emotional intelligence, conflict resolution, stress management. Manager: work with HR to avoid hiring toxic workers, introduce training that addresses dysfunctional behaviour for employees

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8
Q

Organizational deviance

A

actions of an employee who means to harm org rather than an individual

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9
Q

Organizational deviance can look like…

A

cyberloafing, fraud, theft, sabotage and embezzlement

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10
Q

How to reduce gossip, rankism, bias and lobbying?

A

open door policies, policies to reduce rankism & avenues for advancement, code of ethics and definitions of professional etiquette, open and inclusive convos and being open to new idea/concepts from all employees

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