Week 1

Question 1

To improve libraries and the work within them, where does this start?

Answer 1

With ourselves

Question 2

Lack of what plays an role in dysfunctional decision make and behaviour in the workplace?

Answer 2

emotional intelligence

Question 3

All librarians must be willing to do what to succeed in the workplace?

Answer 3

be willing to experiment and be fluid with change and recognize that will entail mistakes.

Question 4

what are some elements of emotional intelligence?

Answer 4

self-awareness, self-motivation, social skills, self-management and empathy.

Question 5

what skills as a librarian should you plan to use daily to develop your skills?

Answer 5

interpersonal skills, communication skills, problem solving + decision making, initiative, delegation, time management, meetings management, customer service.