Week 6

Question 1

Ethics defintion

Answer 1

What should I do?
Should I do this at all?
Instead of giving you instant solutions or
telling you to follow wise men with long beards, ethics is about enabling YOU to figure out for yourself what you should do.

The point of ethics is to improve your
decision-making & critical reflection
skills. And that’s something you need to
practice every day.
-> learning by doing

Question 2

roles and responsibilities
-> 3 areas

Answer 2

• professional -> Zünfte / people working in a specific industry (Verband)
• private & civic
• organizational -> working place

Question 3

What is CSR?

Answer 3

The responsibility of entreprises for their impact on society. CSR should be company led. Public authorities can play a supporting role through a smart mix of voluntary policy measures and, where necessary, complementary regulation.

Companies can become socially responsible by:
* follwoing the law
* integrating social, enviromental, ethical, consumer, and human rights concerns into their business strategy and operations

Question 4

Modern CR gets established in the 1990s
-> the history of CSR

Answer 4

Milton Friedmann was a very famous economic
-> the social responsibility of business is to increase its business

Question 5

Edward Freeman (1984):
Strategic Management: A Stakeholder Approach
Stakeholder Management

Answer 5

Every business creates, and sometimes destroys, value for customers, suppliers, employees, communities and fiinanciers. The idea that business is about maximizing profits

“A stakeholder in an organization is … any
group or individual who can affect, or is
affected by, the achievement of the
organization’s objectives.”

Question 6

Stakeholder
groups:

Answer 6

Question 7

Deloitte survey (2015): Importance of stakeholder dialogue

Answer 7

engaging the dialogue with stakeholders

Question 8

Apple supply chain approach: Environmental issue

Answer 8

apple hat einfach seinen Zulieferer Regulation aufgezwungen

Question 9

Coop stakeholder meeting

Answer 9

Coop hat alle stakeholder eingladen und ein Meeting gemacht, Anliegen besprochen

Question 10

Corporate social responsibility: impact along a company’s entire value chain -> internal view

Answer 10

the entreprise is responsible for the whole supply chain
-> circular economy / circular business model

Question 11

Corporate social responsibility: external view -> sustainable developement goals

Answer 11

Question 12

Guiding principles on business and human rights
-> United Nations “Protect, Respect and Remedy” Framework

Answer 12

United Nations “Protect, Respect and Remedy” Framework
* Protection: Nation states has to protect human rights
* Respect: Business responsibilty
* Remedy: justice system, courts

Question 13

Guiding principles on business and human rights
-> Bluewashing
-> UN Global Compact

Answer 13

Blue -> Colour of United Nations
* ehtical radar
* club of business
* CEO writes a nice letter and then the companies was a member
* the companies make a comitment to the 10 pricinples
Human Rights
Labour
Enviroment
Anti-Corruption

For the longest time they didn’t control the companies. Now they have to do an annual report. Hold each other accountable.

Question 14

Guiding principles on business and human rights
-> PRIME

Answer 14

• PRIME: principles responsible manamgent education
• ZHAW is a champion member

Question 15

Guiding principles on business and human rights
-> SDG

Answer 15

• sustainalbe development goal
• 169 related targets that address the most important economic, social, enviromental, goveranance challenges of our time

Question 16

CSR within organizations

Answer 16

Companies give themselves all kinds of normative
guidelines in order to define right and wrong behaviors, including:
* corporate values
* corporate mission & vision
* code of conduct
* membership in networks like the UN Global Compact

Question 17

Framework for the Management of CSR Issues

Answer 17

• Stakeholder are the most important part
• Implementation -> managing for organizational integrity

Question 18

Managing for organizational integrity

Answer 18

Two options
* compliance: rules (lawyers, code of conduct)
* integrity: to be (ungespalten) one unit, enabling a culture that poeple want to do the right thing
-> both are equally important

Question 19

Diversity

Answer 19

• Allowing people to be who they really are

Question 20

Managing CSR within an organization is quite challenging
-> 3 areas

Answer 20

• Compliance: defining what’s accepatable
• Integrity: being whole or undivided
• Diversity: being who we really are

Question 21

moral intuition & moral reasoning

Answer 21

system 1: autopilot
* fast, automatic,
* default, low effort,
* subconscious (intuition)

system 2: pilot
* slow, conscious,
* high effort, reasoning (rationality)

Managers often doesn’t have time to do a critical reflection

Question 22

Individual biased perspective

Answer 22

We always view the world from our own individual perspective, which is biased

goal: critical self-reflection

Question 23

Ethical awareness

Answer 23

understand both your context & yourself
* e.g. alberta tar sand (mining company) -> huge enviroment impact, impact on the first native people -> impact on the socitety

Question 24

Privilege

Answer 24

Become aware of your privilege!
Privilege is the assumption that a problem
can’t be THAT bad or relevant because it
does not personally affect YOU.

Question 25

Empathy

Answer 25

Try putting yourself in
someone else’s shoes
and taking their perspective without
resorting to projecting your own
perspective and values onto them.

Question 26

In order to make good decisions,
you need not only “how-to” knowledge,
but also:

Answer 26

• ethical awareness
• ethical principles
• empathy for others & yourself
• self-reflection skills
• a reflexive community
• the occasional external shock
• critical thinking skills

Question 27

Top 3 missing soft skills

Answer 27