Week 5 - Performance Coaching Flashcards

1
Q

Why is coaching consistent with the core components of contemporary methods of intervention?

A

● Family centred relationship based care
● Client identifies the issue
● Communication based on solving problems
● Solutions grow out of others insights

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

With which children or family contexts is it not suitable to use coaching?

A

● Children physically or emotionally unwell

● Caregivers perceive they do not have physical or emotional energy to engage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Expertise brought to the coaching process by parents

A
o Past successes
o Helpful resources
o Useful strategies
o Information about family/child
o Routines
o Motivators
o Strengths
o Interests
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Expertise brought to the coaching process by therapist

A

o Understanding of occupation
o Child development
o Evidence-based intervention
o Knowledge of condition
o Community resources
o Understanding impact of context on behaviour
o Modelling or hands on training of strategies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the purpose of the Emotional support domain in occupational performance coaching?

A

● Is critical to goal achievement!
o Imperative parents have opportunities to express emotions about situation or
problems identified
o May not be able to move on to problem-solving without this step
● An enabling domain
o Facilitates shift from reactive orientation to proactive orientation
o Facilitates parental engagement
o Builds partnership and trust
o Motivates

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the emotional support domain?

A
- The verbal and non-verbal strategies used by the therapist to proceed from a
problem-based view of issues to a more solution-based focus
- Includes:
o Listening
o Empathising
o Reframing
o Guiding
o Encouraging
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Describe the 5 ways the therapist engages with the parent during the emotional support domain

A
  1. Listening
    - Without judgement
    - Validate parent’s experience & knowledge
    - Essential to understanding
  2. Empathising
    - Communicates respect and trust
    - Empathy allows for collaborative problem-solving
  3. Reframing
    - Paraphrasing or gently offering alternative interpretations
    - Assist parent to reframe perceptions about issues
  4. Guiding
    - Seek and provide information while encouraging parents to make choices about changes or actions
    - Minimise direct advice giving
  5. Encouraging
    - Specific feedback, complimenting parents’ actions, providing insights and observations
    - Can be critical to persistence, especially in early days
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Describe the process of collaborative performance analysis (CPA)

A

(a) Identify what currently happens (focus on the problem first)
- Child’s actions
- Parent and significant others’ (e.g. grandparents, siblings) actions
- Background and immediate environment
- Strategies and accommodations used or tried
- Performance outcomes (e.g. how long the child stayed at the dinner table)

(b) Identify what the parent would like to happen
- Child’s actions
- Parents’ and significant others’ actions
- Background and immediate environment
- Strategies and accommodations used or tried
- Performance outcomes

(c) Explore barriers and bridges to enabling performance
- In the child’s motivation, knowledge about how to do the task and ability to do it
- In the task’s number of steps, sequence, expected standard
- In the environment’s physical aspects and social aspects
e. g. transitions between TV and dinner – better with a 2 min warning?

(d) Identify parents’ needs in implementing and enabling change, including
- Interpretation of child’s performance (therapist does not agree or disagree – simply
acknowledges and discusses the parents’ interpretation e.g. “You are finding Charlie’s slowness to get
ready in the morning incredibly frustrating. It looks like he is being lazy and unmotivated.”)
- Motivation for change (this can vary from week to week and cannot be assumed even when
goals are chosen by the parents. Often high at the beginning but may become discouraged as
intervention proceeds.
- Learning needs – observe and respond to need for support, information, or structure to assist in
implementing plans

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What would be the purpose of the collaborative performance analysis component of information
exchange with Joe’s carer/family?

A

CPA allows the therapist to understand what the needs and goals of the parents are and
how the therapist can support the parent’s skill and knowledge in facilitating Joe’s
performance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Apart from CPA, what other information is exchanged during the information exchange domain?

A

● Typical development
● Health conditions and impairments à if therapist observes that it impacts on performance
● Teaching and learning strategies
o Explore these collaboratively with parents
o Select strategies that reflect their needs and abilities e.g. visual schedule, verbal
scripts
● Specialized strategies to use with the child
● Community resources and entitlements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Describe the Structured Problem-Solving Process in Occupational Performance Coaching

A

This process involves setting goals and possibly sub-goals that break down tasks into simpler
steps. To set goals, the client needs a vision of where they want to be going to instigate
some sort of changes, based around occupations and occupational performance. The next
process is exploring options that the therapist may trial with children to identify techniques
that work before discussing implementing it. The following couple of steps are to plan
actions, carry out the plan and check performance of the child overtime. This process
provides a better fit between the child and environment, therefore maximising occupational
performance. The skill of that particular occupation that the child learns can then be
generalised to a broader environment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What happens to the family when there is a child with a disability?

A
  • Impact of caregiver role on occupations
  • -parenting - perception of positive interaction, consistency of parenting behaviours and perception of effectiveness (if parent feels able to care)
  • Stress from increased workload
  • Differential effects for each parent or family member (siblings, partner - flow over)
  • Impact on relationships
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Challenges of service provision for children and youth

A
  • Working within variety of systems and contexts (who is the expert?)
  • Need to provide service within limited time and resources (need to create collaborative partnerships and build capacity)
  • Ensuring best practice is implemented (sometimes things resolve, or get worse)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is best practice?

A
  • Strengths based
  • Collaborative
  • Evidence based
  • Family and client oriented
  • Embedded (in lived experience)
  • Knowledge/expertise based
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is occupational performance coaching?

A
  • Verbal based one on one intervention

- Devised to improve children’s participation by working with caregivers to create more enabling environments

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Elements of occupational performance coaching

A
  1. Client centred
    - Strengths based, relational
  2. Process orientation
    - Future/possibilities orientation, solution-focused
  3. Goal orientation
    - Collaborative approach, mutual expectations, meaningful goals
  4. Ecological orientation
    - Real-world, client-driven, reflective
17
Q

Benefits of occupational performance coaching

A
  1. Positive therapeutic alliance
  2. Customisation with client needs, ideas & priorities
  3. Client ownership of goals
  4. Capacity for transfer of learning
18
Q

What are the three enabling domains of the OPC process?

A
  1. Emotional support
  2. Information exchange
  3. Structured process
19
Q

What is emotional support in the OPC process?

A
  • The verbal and non-verbal strategies used by the therapist to proceed from a problem-based view of issues to a more solution-based focus
20
Q

What is information exchange in the OPC process?

A
  • Identifying the parents’ knowledge of existing circumstances and provision of information by the therapist when a gap in knowledge presents
21
Q

What is structured process in the OPC process?

A
  • The problem solving process or format followed during sessions and hopefully independently by the client at other times
22
Q

Details of structured process

A
  • Set goal
  • Explore options
  • Plan actions
  • Carry out plan
  • Check performance
  • Generalise
23
Q

Details of information exchange

A
  • Collaborative performance analysis
  • Typical development
  • Health conditions and impairments
  • Teaching and learning strategies
  • Specialised strategies
24
Q

Details of emotional support

A
  • Listen
  • Empathise
  • Reframe
  • Guide
  • Encourage
25
Q

Structured problem solving process

A
  1. Set goals (e.g. interact and get along socially with peers)
  2. Set sub goals (some tasks may need to be broken down)
    - Dan will share toys with his brother while playing after school
    - Dan will invite a friend home after school
  3. Context of performance (may be graded from discrete (home) to generalise (school))
26
Q

Types of reflective questions

A
  • Awareness questions: promote understanding
  • Analysis questions: make comparisons
  • Alternative questions: promote ability to consider options
  • Action questions: result in plan to move forward
27
Q

Awareness questions e.g.

A

What do you know about…?

Have you tried…?

28
Q

Analysis questions e.g.

A

How does that compare with what you did before?

29
Q

Alternative questions e.g.

A

What else could you have done to…?

30
Q

Action questions e.g.

A

How are you going to put that in place?