WEEK 5 Flashcards

1
Q

Management Development

A

is a planned process of learning and growth designed to
bring behavioral change among the executives, hence, it creates effective managers

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2
Q

Theoretical Bases

A

are the collection of theories that recommend general rules for
how to manage an organization

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3
Q

six (6) different types of theoretical bases

A
  • Scientific Management Theory,
  • Administrative Management Theory
  • Human Relations Theory
  • Abraham Maslow’s Hierarchy of Needs
  • Contingency Theory
  • Quality Management Theory
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4
Q

Scientific Management Theory

A
  • This theory led to the development of “time and motion study”,
    wherein it is a systematic method used to analyze and improve work
    processes.
    It was developed by Frederick Winslow Taylor, an American
    engineer who was the first to advocate this theory. He was called the
    “Father of Scientific Management”.
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5
Q

Administrative Management Theory

A

It focuses on the overall management of organizations, emphasizing
the role of the managers as the administrators of the organization.
* He identified the five Functions of Management:
Introduced by Henri Fayol, a French industrialist, in the early 20th
Century

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6
Q
  • Human Relations Theory
A

This theory focuses on the social element in the workplace and
considers the influence of interpersonal relationships, social
conditioning, and group norms in determining the performance of
workers.
It was established during the 1920s by Elton Mayo, an Australian
psychiatrist who used his expertise to implement improvements in
the workplace

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7
Q
  • Contingency Theory
A

This theory states that the personality of the leader determines how
well he or she addresses situations in the workplace. It encourages
leaders to be aware of their style and the situational context,
recognizing that different styles may be more effective in different
circumstances.
This was introduced in 1967 by Fred Fiedler, an industrialist and
organizational psychologist who studied the relationship between
leadership and group effectiveness.

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8
Q

Quality Management Theory

A

It emphasizes consistency in an organization and minimal to no
errors or defects in the production. This ensures quality products and
services that result in high customer satisfaction and increased
revenue. This emerged after WWII by William Edward Deming, an
American statistician to help Japanese industries to improve
production during post-war.

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9
Q

Importance of Management Development

A
  • Upskilling employees.
  • Retain skilled personnel and minimize staff turnover.
  • Provides a competitive advantage.
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10
Q

Steps in establishing a Management Development Program

A
  1. Assess Current Leadership Skills
  2. Define Organizational Goals and Objectives
  3. Identify Leadership Competencies
  4. Perform a Gap analysis
  5. Establish Clear Development Goals
  6. Create Individual Development Plans
  7. Fostering enthusiasm and encouraging active participation
  8. Strengthening the acquired knowledge
  9. Evaluate and Adjust
  10. Monitoring Progress
  11. Succession planning and professional advancement
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11
Q
  • Leadership Training Programs
A

Design and implement leadership training programs to enhance essential
managerial skills such as decision-making, communication, and strategic
thinking. Designing and implementing leadership training programs
involves creating structured initiatives to enhance essential managerial
skills. T

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12
Q
  • Mentorship and Coaching
A

Establish mentorship and coaching programs where experienced leaders
guide and support emerging managers, providing valuable insights and
personalized development.

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13
Q
  • Succession Planning
A

Implement succession planning to identify and groom high-potential
individuals for future leadership roles, ensuring a smooth transition when
managerial positions become vacant

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14
Q
  • Cross-Functional Experiences
A

Encourage managers to work in different departments or take on crossfunctional projects to broaden their perspectives and develop a holistic
understanding of the organization

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15
Q
  • Executive Education Programs
A

Invest in executive education programs, workshops, and seminars to expose
managers to the latest industry trends, management theories, and best
practices.

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16
Q
  • Online Learning Platforms
A

Leverage online learning platforms to provide flexible and accessible
learning opportunities, enabling managers to acquire new skills at their own
pace.

17
Q
  • Team Building and Collaboration
A

Emphasize team building activities to enhance collaboration and
communication skills, fostering a positive and cohesive managerial team

18
Q
  • Performance Management
A

Implement robust performance management systems that set clear
expectations, provide constructive feedback, and recognize and reward
managerial achievements

19
Q
  • Cultural Sensitivity Training
A

Offer cultural sensitivity and diversity training to ensure that managers are
equipped to lead diverse teams and navigate global business environments.
Providing cultural sensitivity and diversity training helps managers develop
the skills needed to lead diverse teams effectively and navigate the
complexities of global business environments

20
Q
  • Feedback and Evaluation
A

Establish regular feedback and evaluation processes to assess the
effectiveness of management development strategies and make necessary
adjustments for continuous improvement.

21
Q

Essential Managerial Skills

A
  • Strategic Planning
  • Organization
  • Decision Making
  • Problem Solving
  • Leadership
  • Communication
22
Q

Ways to develop a Manager Managerial Skills

A
  • Lead team orientations with clear communication.
  • Develop your ability to handle conflict on the job
  • Learn to delegate efficiently.
  • Seek opportunities to lead. Take on essential responsibilities.
  • Reflect on yourself
  • Ask for feedback