Week 4: Control and Environment Flashcards
1
Q
What is strategic planning/control
A
Top management, organization wide perspective, long time frame
2
Q
What is department planning/control
A
Middle management, department perspective, medium time-frame
3
Q
What is operational planning/control?
A
Lower management, unit/individual perspective, short time-frame
4
Q
What is the task environment?
A
Has a direct effect on the organisation
5
Q
What is the general environment?
A
Affects the organisation indirectly
6
Q
What are the steps in the 4 step model? (feedback control model)
A
- Establish performance standards
- Measure actual performance
- compare performance with standards
- Take corrective actions, if necessary
7
Q
What are the components in the environment that shape control
A
Internal Environment and External Environment
8
Q
A
