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CODC > Week 4 > Flashcards

Week 4 Flashcards

1
Q

Emotional leadership identifies emotions as:

A

Primary motivators

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2
Q

In order to become a stronger, more effective leader we must learn to harness the emotions of _________ and ___________.

A

Yourself and others

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3
Q

EQ

A

Emotional Intelligence

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4
Q

_____ empowers you to lead.

A

EQ

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5
Q

_________ ___________ entails opening oneself, committing to it, accepting responsibility, becoming vulnerable, taking calculated risks and discovering your connections to others.

A

True leadership

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6
Q

________ _________ don’t take the time to get to know their people.

A

Mediocre leadership

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7
Q

Visible leadership is comprised of your ________ and your _______.

A

Emotions and actions

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8
Q

Visible Leadership

Our _______ put the emotions of ourselves and others into motion. They enable our vision and they define our leadership. This extends from the police department out into the community.

A

Actions

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9
Q

__________ is a set of things you do.

_______ ________ is doing a lot of small things very well day, after day, after day!

A

Leadership

Great leadership

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10
Q

How do you assess our leadership level?

A

Ask yourself how you handle crisis and risk.

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11
Q

Leadership is a journey — You must:

A

Put it into action.

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12
Q

Without _____ there can be no real leadership.

A

Ethics

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13
Q

Difference between responsibility and accountability.

A

Responsibility can be given. Accountability must be taken.

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14
Q

Three Pillars of Leadership Success

A

Formal Education
Operational Experience
Self-Development

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15
Q

Three Demons of Effective Leadership

A

Arbitrariness - Actions without thought
Capriciousness - improper pattern
Sloth - lazy, neglect

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16
Q

In order to be an effective leader one must have:

A

Credibility

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17
Q

Who decides if you’re a leader?

A

Your people

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18
Q

_______ MUST be established early in the leader-subordinate relationship.

A

Trust

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19
Q

How does law enforcement Leadership differ from the corporate world?

A 
24/7/365 
Most visible public agency
People assume they can do our job
Highest liability agency
Highest risk agency
Deprive citizens of liberty and life
Discretion
Situational volatility (adaptive expertise)
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20
Q

Proficiency in managing rapidly changing, chaotic or unanticipated events

A

Adaptive Expertise

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21
Q

Three eras of policing

A

Political Era 1850-1930
Reform Era 1930-1980
Community Policing Era 1980-2001

22
Q

What’s the name of the new policing era?

A

New Professionalism Era 2001 - Present

23
Q

A data driven movement that once again started to isolate the police from the public

A

New Professionalism Era

24
Q

The Four Leadership Demands of the New Policing Era

A

Accountability (compstat)
Legitimacy (transparency)
Innovation
National Coherence

25
Q

In order for law enforcement to have legitimacy, the public must have _________ and _______ in the police.

A

Trust and confidence

26
Q

For intelligence driven policing to be successful, you must have:

A

Relentless follow up

27
Q

Authority is defined as:

A

The Power to Act

28
Q

__________ are predominantly concerned with prescribed duties.

A

Managers

29
Q

The most common leadership style for new supervisors is:

A

Transactional Leadership

30
Q

________ is the crucible of greatness

A

Challenge

31
Q

As a leader, you have stake in the ___________ of you police department and its __________ in the community.

A

Reputation and standing

32
Q

What are the three sub-cultures in every organization.

A

Line Level
Occupational/Educational Level
Executive Level

33
Q

The three dimensions of career movement:

A

Lateral
Vertical
Inclusionary

34
Q

When a leadership vacuum exists, or is perceived, a line level culture may soon develop. This area of organizational failure is known as:

A

Cultural Deviation

35
Q

Leaders have no choice but to communicate, so they must learn to:

A

Manage their message.

36
Q

The most powerful means of communication

Primary way to communicate your convictions

A

What you pay attention to on a daily basis

37
Q

The only time most organizations are open to change is:

A

When a crisis threatens

38
Q

Equally important to leadership is credibility. If people do not believe the messenger they will ______ believe the message.

A

Never

39
Q

Great leaders will never changing an organization or unit without first:

A

Understanding why the change is needed
Whether the personnel system is oriented to help
Instilling a sense of urgency

40
Q

________ is easy to lose and hard to win back.

A

Credibility

41
Q

Failed attempts at leading change often produce:

A

Cynicism
Frustration
Loss of Trust
Deterioration in Morale

42
Q

Power is derived from several sources:

A 
Rank
Fear
Ability to Hand Out Rewards
Expertise
Charisma
43
Q

Leadership Core Competencies

A 
Leads others
Extends influence beyond chain of command
Leads by example
Communicate
Creates a positive organizational climate
Prepares self 
Develops others
Gets results
44
Q

Three Levels of Organizational Leadership

A

Direct Level Leadership
Organizational Level Leadership
Strategic Level Leadership (exists at the highest levels of an organization)

45
Q

Toxic Management and Barriers to Effective Leadership

A 
Favoritism 
Paramilitary Culture
Acting on Misguided Assumptions
Promoting Fads
Hypocrisy
46
Q

____________________ would prevent gypsy or rogue officers from migrating to different agencies. Recommended by the IACP to help with transparency and legitimacy with the community.

A

Certified Officers Clearinghouse

47
Q

Leaders can expect what they _______.

A

Inspect

48
Q

Leadership function which is not for the risk averse.

A

Conflict Management

49
Q

Collaborative tactics for conflict management:

A

Active listening
Analysis
Non threatening negotiations

50
Q

Compromise tactics for conflict management:

A

Find middle ground
Assess values
Make concessions

51
Q

It is your profound ____________ and __________ as a law enforcement leader to model the way for others.

A

Responsibility and obligation

CODC (9 decks)

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