Week 4 Flashcards

1
Q

What is the definition of risk mitigation?

A

Risk mitigation involves implementing measures to reduce the likelihood and impact of identified risks.

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2
Q

What are the four main risk mitigation strategies?

A

Avoidance, Reduction, Sharing, and Acceptance.

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3
Q

What is risk avoidance?

A

Eliminating activities or conditions that expose the organization to risk.

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4
Q

What is risk reduction?

A

Implementing controls to reduce the likelihood or impact of risks.

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5
Q

What is risk sharing?

A

Transferring or sharing the risk with other parties, such as purchasing insurance or outsourcing activities.

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6
Q

What is risk acceptance?

A

Acknowledging the risk and choosing to accept it without additional controls, such as setting aside contingency funds.

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7
Q

What are preventive controls?

A

Controls that aim to reduce the likelihood of an event happening, such as car seat belts or segregation of duties.

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8
Q

What are detective controls?

A

Controls that aim to detect events during or just after they occur, such as smoke detectors or file reconciliations.

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9
Q

What are corrective controls?

A

Controls that aim to mitigate impacts after an event, such as redundancies, backups, or crisis communication strategies.

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10
Q

What is self-certification/inquiry in control testing?

A

An interview with the control owner, limited to low-risk or secondary controls due to lack of evidence.

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11
Q

What is examination in control testing?

A

Review of supporting documentation that provides moderate assurance and suits automated controls.

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12
Q

What is observation in control testing?

A

Real-time oversight of control execution, suitable for key controls to assess design and effectiveness.

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13
Q

What is reperformance in control testing?

A

The most rigorous test, replicating control processes on sample transactions; provides the highest assurance, recommended for high-risk environments.

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14
Q

What are optimistic controls?

A

Controls that rely on exceptional ability or motivation, often becoming superficial ‘tick-box’ tasks, such as last-minute sign-offs on large document volumes.

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15
Q

What are duplicative controls?

A

Controls where more than one person reviews the same information (e.g., ‘four-eyes check’), which can dilute accountability and reduce focus.

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16
Q

What are slips in human error typology?

A

Involuntary errors due to distraction, inattention, or poor work environments.

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17
Q

What are rule-based mistakes in human error typology?

A

Voluntary but incorrect actions caused by flawed or conflicting rules.

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18
Q

What are knowledge-based mistakes in human error typology?

A

Voluntary but incorrect actions resulting from unfamiliarity or lack of training.

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19
Q

What are violations in human error typology?

A

Deliberate disregard for rules, mitigated by supervision and strong organizational culture.

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20
Q

What is the difference between active and latent errors?

A

Active errors are direct operator actions (e.g., pressing the wrong button), while latent errors are flawed processes or systems that only manifest later.

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21
Q

What is risk transfer?

A

Moving the consequence or causes of a risk to another party, often via insurance or outsourcing.

22
Q

Why can’t reputational risk be outsourced?

A

Because the reputation of the organization remains tied to its name and brand, regardless of who performs the activities.

23
Q

What are the key components of a risk mitigation plan?

A

Risk description, mitigation measures, responsibilities, resources, and timeline.

24
Q

What is Root Cause Analysis (RCA)?

A

A systematic process used to identify the underlying causes of problems or incidents to prevent recurrence.

25
What is the '5 Whys' technique in Root Cause Analysis?
A technique where you ask 'why' multiple times to drill down to the root cause of a problem.
26
What is a Fishbone Diagram (Ishikawa)?
A visual tool that categorizes potential causes of problems in a structured way.
27
What is the Bow-tie tool used for?
An effective tool for root cause analysis that links causes, events, and consequences to visualize controls.
28
What are the steps in Root Cause Analysis?
Define the problem, collect data, identify possible causes, analyze causes, develop solutions, implement and monitor.
29
When should standardized root cause analysis be conducted according to BCBS?
For significant operational risk events and near misses, typically setting thresholds (e.g., $100,000).
30
Which line of defense leads root cause analysis and creates action items?
The first line of defense.
31
What is the role of the second line of defense in root cause analysis?
Monitors and tracks action items, escalating issues above higher thresholds to senior management or risk committees.
32
What are the key elements of an effective action plan?
Problem statement, objectives, actions, responsibilities, resources, timeline, and evaluation metrics.
33
What triggers the need for an action plan?
Risk events or assessments that reveal impacts above risk appetite.
34
What is conduct in the context of operational risk?
The behavior of individuals within the organization and how they adhere to policies, rules, and ethical standards.
35
What is culture in the context of operational risk?
The shared values, beliefs, and norms that influence how employees think, behave, and interact within an organization.
36
What are the elements of a strong risk culture?
Leadership commitment, clear values and expectations, training and awareness, open communication, and accountability.
37
What are the three levels of incentives for behavioral change?
Personal motivation, social motivation, and structural motivation.
38
What is propinquity and how does it affect risk culture?
Proximity that fosters familiarity, understanding, and acceptance, enhancing collaboration and communication between teams.
39
What is conduct risk?
The risk of inappropriate, unethical, or unlawful behavior by employees.
40
What are examples of conduct risk?
Fraud, insider trading, bribery, harassment, and discrimination.
41
What methods can be used to assess conduct risk?
Surveys and questionnaires, incident reporting systems, audits and reviews, and behavioral analytics.
42
What strategies promote ethical conduct?
Code of conduct, leadership by example, reward and recognition, whistleblower protection, and regular training.
43
What is the role of leadership in shaping organizational culture?
Articulating vision and values, setting behavioral expectations, fostering inclusion, ensuring consistent actions, and encouraging feedback for improvement.
44
What tools can measure culture and conduct?
Culture surveys, focus groups, performance metrics, exit interviews, and 360-degree feedback.
45
What are the benefits of a strong conduct and culture framework?
Enhanced reputation, increased employee engagement, risk mitigation, regulatory compliance, and better organizational performance.
46
What is one future trend in conduct and culture?
Increased focus on behavioral regulation to influence and monitor good behaviors.
47
What does the Bow-tie analysis help identify?
Common features across incidents to implement organization-wide solutions.
48
Why is it important to simplify risk reporting processes?
To encourage engagement and prevent underreporting by reducing complexity and confusion.
49
What is the 80/20 rule in Pareto Analysis?
A technique that focuses on identifying the most significant causes, based on the principle that 80% of problems come from 20% of causes.
50
How should action plans be treated according to best practices?
They should be treated as projects, with phased deliverables and periodic reporting, especially for large plans.