Week 4 Flashcards

1
Q

What are the three types of feedback?

A

Appreciation: Acknowledge a job well done

Coaching: help someone improve

Evaluation: rating someone’s performance against standards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

In terms of feedback, which of the 7 c’s matter MOST for the message?

A

concrete: Descriptive, specific, and non-judgmental; focuses on receiver’s actions or inactions

complete: includes observable details, impacts and suggestions for improvement

considerate: is empathetic; is relevant to the receiver; focuses on what is possible

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which of the 7 c’s matter most for the SENDER?

A

Clear: Spoken language and body language should be easy to follow, consistent, and unambiguous to receiver.

Courteous: Tone, message, and body language should remain polite and respectful.

Considerate: Recognize that receiver might feel vulnerable, and keep them in minds when choosing the time and method of feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Which of the 7 c’s matter most for the RECEIVER?

A

Clear: spoken language and body language should be easy to follow, consistent, and unambiguous to sender

Courteous: receptive; tone message, and body language should remain polite and respectful

complete: Acknowledge receiving the feedback, and ask for clarification or suggestions as appropriate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is equality? What is equity?

A

Equality: Treating all people the same (giving everyone the same bike regardless of size, age, disability, etc.)

Equity: Being fare and giving all people the same opportunity (giving everyone a bike suited towards them)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is diversity?

A

Recognizing and valuing the unique background identity, and experiences of different people, and valuing the different view points

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is inclusion?

A

Addressing inequalities between people of different backgrounds, identities, and experiences, and building a respectful, diverse, and welcoming community

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is EDI?

A

Acronym for Equity, diversity, and inclusions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is implicit bias?

A

Our own subconscious attitudes and steryotypes that affect our understanding, attitude, and thoughts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Who has implicit bias?

A

EVERYONE HAS IMPLICIT BIASES

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the mechanics of biases?

A

See underrepresentation / overrepresentation
->

Reinforces stereotypes
->

bias regarding perceivers judgement
or
biases target’s performance
->

reinforces underrepresentation / overrepresentation
->

back to the top

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are microagressions?

A

The effect of implicit bias.

brief and commonplace statements and actions that can seem small, but can communicate hostile behavior towards certain groups!

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are stereotype threats?

A

When people think about a stereotype that might apply to them, they can worry about inadvertently confirming that stereotype

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the 5 key traits to an effective team?

A

Dependability: Team members get work done on time and to appropriate standards

structure and clarity: team has clear roles, plans, and goals

meaning: The work is personally important to the team members

Impact: Team members feel their work matters

Psychological Safety: Team members feel save to take risks and be vulnerable in front of each other

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is the most important trait from the 5 traits to an effective team?

A

Psychological Safety

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What do you to get from norming to performing?

A
  • Reduce inequities & bias
  • Welcome diverse input
  • foster trust and inclusion
  • practice allyship (working to ensure members of underrepresented groups are supported)