Week 3: Facilitation Skills Flashcards
1
Q
Types of Active Listening Skills
A
Attending
Paraphrasing
Clarifying
Perception Checking
2
Q
What is Attending?
A
Focus mind and attention on the person and their communication.
Eye contact, relaxed posture, natural gestures
3
Q
What is Paraphrasing?
A
Restate the client’s message in your own words. Demonstrates active listening and a genuine effort to understand the messgae.
4
Q
What is Clarifying?
A
Helps bring vague or unclear information into sharper focus
5
Q
What is Perception Checking?
A
Check out your perception of what the client is communcating.
6
Q
What is Prompting?
A
an action that cues an individual to engage in a particualr behaviour
7
Q
Types of prompting
A
verbal
gestural
pictoral
model
partial phsyical
full phsyical
