Week 2; Recruitment and Selection Flashcards

1
Q

What is Human Resource leadership:

A

Guiding or being in charge of people, influencing them in a way of systematic process.

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2
Q

What is Workforce planning:

A

Ensuring that the right number of people with the necessary skills are employed in the right place at the right time to support business short and long-term objectives.

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3
Q

Workforce planning cycle:

A

1)Stocktaking: analysis of internal and external factors for the company. What the organization currently has and what might be needed in future.
2) Forecasting: a process where future demand and supply for labor is forecasted. Supply internal (labor to achieve future goals currently employed) and external (possibly suitable people in the market) are compared to demand to achieve future goals. Succession planning also takes place to ensure maximally low costs arising when a position must be replaced.
3) Develop action plan: The organization makes a specific plan to meet the objectives of the company. Recruitment, retraining, and redeployment are accordingly planned, in case of surplus redundancies are sought.
4) Implementation
5) Assessment

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4
Q

What is talent management?

A

a systematic and integrated approach to recruiting, engaging, and retaining talented employees - of particular value in order to achieve objectives.

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5
Q

Potential/Performance matrix in talent identification:

A

Untapped potential: High potential, low performance
Classic high potential (HIPOs): High potential, high performance
Under-performer: low potential, low performance
Key performer: low potential, high performance

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6
Q

Recruitment and Selection stages:

A

1) Business strategy
2) Workforce planning
3) Job analysis
4) Recruitment
5) Selection

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7
Q

Job analysis:

A

Detailed information about the role and responsibilities is gathered, leading to output of Person specifications and Job description. Used in Recruitment and selection; Performance management (performance appraisal criteria); Reward management (compensation plans); Learning and development (training needs assessment).

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8
Q

Define Job description:

A

Detailed breakdown of the purpose of the role and the various tasks and responsibilities involved.

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9
Q

Define Person specifications:

A

Translates job description in human terms, leading to a person profile needed to perform the job.

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10
Q

Recruitment method descriptions for specific roles:

A

Wide nets: for positions that are hard to fill and require a specific skill-set. Search or recruitment consultants.
Wide trawls: for positions that has a huge applicant pool and are easy to fulfill. Use of commercial boards.

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11
Q

Internal Recruitment, definition and examples:

A

Job position advertised within the company. It is cost-effective, however, limits the pool of applicants. Such practice can boost morale and development within the company. It also can restrict diversity and innovation, as well as a gap in the position the employee already worked at.

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12
Q

External Recruitment, definition and examples:

A

The vacancy is advertised outside the current employee base. Mirrored advantages and disadvantages with Internal recruitment.
Examples:
1) Recruitment consultancies: find candidates on behalf of the company.
2) Employee referrals: employee receives benefits for referring successful candidates. Most cost-effective form of external recruitment.
3) Graduate recruitment: goes directly to the source for the purpose. Cost-effectively allows companies to find educated people.

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13
Q

E-recruitment:

A

Use of the internet to attract candidates. Social networking sites is often used for such activity, for example, Facebook, Linkedin, or Twitter.
Advantages:
Speed and efficiency.
Ability to target the necessary candidates for the role.
For candidates offer multiple sources of info about the company and role.
Disadvantages:
Hard to shortlist and filter due to the high amounts of applicants.

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14
Q

International recruitment:

A

Is used when the vacant position requires skills that can only be acquired overseas. Usually used to attract senior roles, as the process is expensive.

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15
Q

Selection interviews:

A

Face-to-face meetings with the candidate, can be a phone call, video, or one-to-one interview.
Unstructured interviews: Informal chat between employee and employer, has low predictive validity.
Structured interviews: questions are based on job-related criteria, and the same questions are asked to everyone. Answers then are rated. Most common are competency-based interviews and situational interviews.

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16
Q

Requirements for structured interview:

A

Guidelines based on the insights from the job analysis;
A mixture of situational, behavioral and job-related questions;
Candidate answers must be evaluated on anchored-rating scales

17
Q

Competency-based interviews:

A

Are structured around job-specific competencies, requires interviewees to describe specific task or situation. Participants can learn to fake the answers, delivering messages the interviewer wants to hear.

18
Q

Situational-based interview:

A

Works on the same basis as competency-based but now the interviewer wants also to hear how would participant act in a situation.

19
Q

Strenght-based interviews:

A

Aim to find out what you enjoy doing at work. The principle is that if you enjoy doing something most likely you are good at it as well.

20
Q

Problems with selection interview:

A

Confirmatory bias: interviewers often make up mind in the very start of the interview
Horns or Halo effect: one characteristic of the individual carries too much weight and then affects rating weight.
Stereotypes: prejudices or beliefs about characteristics of the individual from a particular group of people.
Contrast error: the previous candidate affects the rating of the current one
Projection error: favors individuals that are similar to the interviewer.

21
Q

Psychometric testing:

A

Encompasses all forms of psychological testing, including:
General intelligence tests: measure the ability to think and solve issues
Attainment tests: measure levels of knowledge
Cognitive ability tests: verbal comprehension, numerical ability, reasoning ability.

22
Q

Personality profiling:

A

Personality is viewed as an important determinant of behaviour. Personality tests such as The Big Five and the Sixteen Personality Factor Questionnaire.

23
Q

Assessment centre:

A

describes a process that lasts one or two days. Assessors determine the best candidates through many exercises which are mentioned previously, but also discussions, and sample tests.

24
Q

Job analysis methods:

A

Background information
Daily logs
Observations
Wearables
Interviews
Questionnaires