Week 2: Funeral Service Psychology & Counseling; Needs of the Bereaved Flashcards
Funeral Service Psychology is a combination of different aspects of:
General psychology, the psychology of grief and bereavement, general counseling, and grief therapy and counseling
The funeral director needs a thorough understanding of grief and bereavement because:
the general public now has a more in-depth knowledge of the subject
Dr. Rollo May in ‘The Art of Counseling’, states that ________ ___________ is any deep understanding between persons that results in a changing of personality.
personal counseling
What are the three stages of the Helping Relationship matrix?
Exploration Stage
Insight Stage
Action Stage
Which phase of the matrix is “The client and funeral director enter into a helping relationship”?
Phase 1
Which phase of the matrix is: “The building of a helping relationship”?
Phase 2
Which phase of the matrix is: “Exploration and assistance in helping the family understand their alternatives”?
Phase 3
Which phase of the matrix is: “Consolidation and planning”?
Phase 4
Which phase of the matrix is: “Implementation and action”?
Phase 5
Which phase of the matrix is: “Conclusion of the funeral process”?
Phase 6
Which phase of the matrix is: “Post funeral follow-up”?
Phase 7
An emotion or group of emotions caused by a loss
Grief
The act or event of loss that results in the experience of grief
Bereavement
An adjustment process that involves grief or sorrow over a period of time and helps in the reorganization of the life of an individual following the loss or death of someone loved
Mourning
Name the 10 Needs of the Bereaved
1.Confirm the Reality
2. Express their Emotions
3. Modify Emotional Ties with the Deceased
4. Memorialize the Person’s Life
5. Recognize and Complete Unfinished Business
6. Receive Emotional Support
7. Be Assured Feelings are Normal
8. Be Accepted for Where They Are
9. Establish Stability and Security
10. Provide a basis for building new interpersonal relationships
Phases 1 & 2
Exploration Stage
Phases 3 & 4
Insight Stage
Phases 5, 6, & 7
Action Stage
Which stage is Phase 1 in?
Stage 1
Which stage is Phase 2 in?
Stage 1
Which stage is Phase 3 in?
Stage 2
Which stage is Phase 4 in?
Stage 2
Which stage is Phase 5 in?
Stage 3
Which stage is Phase 6 in?
Stage 3
Which stage is Phase 7 in?
Stage 3
Name the stage of this phase:
The client and funeral director enter into a helping relationship
Exploration (stage 1)
Name the stage of this phase:
The building of a helping relationship
Exploration (stage 1)
Name the stage of this phase:
Exploration and assistance in helping the family understand their alternatives
Insight (stage 2)
Name the stage of this phase:
Consolidation and planning
Insight (stage 2)
Name the stage of this phase:
Implementation and action
Action (stage 3)
Name the stage of this phase:
Conclusion of the funeral process
Action (stage 3)
Name the stage of this phase:
Post funeral follow-up
Action (stage 3)
Identify the phase and stage:
The family notifies the funeral home of the death and asks the funeral director to handle arrangements.
Phase 1; Exploration Stage
Identify the phase and stage:
The family’s ‘cry for help’.
Phase 1; Exploration Stage
Identify the phase and stage:
rapport develops between the funeral director and family
Phase 2; Exploration Stage
Identify the phase and stage:
The funeral director projects empathetic, warm, respectful, and genuine traits by showing concern, caring, and a willingness to assist the family however is necessary.
Phase 2; Exploration Stage
Identify the phase and stage:
Through active listening and skillful questioning, the funeral director gathers information about the deceased, and the family’s needs, wishes, and feelings. He then explains the options available to them.
Phase 3; Insight Stage
Identify the phase and stage:
After explaining and clarifying all options, the funeral director assists the family in planning a funeral that meets their needs.
Phase 4; Insight Stage
Identify the phase and stage:
The funeral director implements the plan desired by the family, whether the plan calls for a direct disposition or a funeral.
Phase 5; Action Stage
Identify the phase and stage:
Wolfelt suggests that the funeral director assist the family with a sense of closure such as joining with them in the fellowship that often follows the funeral.
Phase 6; Action Stage
Identify the phase and stage:
Aftercare
Phase 7; Action Stage
Grief is ___________.
choose one:
internal/external
internal
Bereavement is the _____________ one is in.
state
Mourning is ________.
choose one:
internal/external
external
Identify the need of the bereaved:
Talking makes it real
Confirm the Reality
How long might it take for the bereaved to confirm the reality of the death?
weeks, months, or years
Identify the need of the bereaved:
Feelings are created by brain patterns and bodily changes;
It doesn’t matter how you do it as long as you do it
Express their Emotions
Identify the need of the bereaved:
Break the ties and begin to develop a new life
Modify Emotional Ties with the Deceased
Identify the need of the bereaved:
Acknowledge how you felt about the person and tell others;
Symbolic events
Memorialize the Person’s Life
Identify the need of the bereaved:
Starting a charity in their loved one’s memory
Memorialize the Person’s Life
Identify the need of the bereaved:
Talking to a deceased’s body at a wake; writing a letter to the deceased; visualizing the deceased and telling them what you wanted to say while they were alive
Recognize and Complete Unfinished Business
Identify the need of the bereaved:
Nonjudgmental acceptance of people who really care about them or by a counselor
Receive Emotional Support
Identify the need of the bereaved:
Helping them know they aren’t going crazy
Be Assured Feelings are Normal
Identify the need of the bereaved:
Not saying they ‘should be over certain feelings by now’
Be Accepted for Where They Are
Identify the need of the bereaved:
feelings of being lost or out of control
Establish Stability and Security
Identify the need of the bereaved:
Strengthen present relationships and develop new interpersonal relationships; can be friendship, love, or both
Provide a Basis for Building New Interpersonal Relationships
