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Psychology of Grief > Week 2: Funeral Service Psychology & Counseling; Needs of the Bereaved > Flashcards

Week 2: Funeral Service Psychology & Counseling; Needs of the Bereaved Flashcards

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1
Q

Funeral Service Psychology is a combination of different aspects of:

A

General psychology, the psychology of grief and bereavement, general counseling, and grief therapy and counseling

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2
Q

The funeral director needs a thorough understanding of grief and bereavement because:

A

the general public now has a more in-depth knowledge of the subject

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3
Q

Dr. Rollo May in ‘The Art of Counseling’, states that ________ ___________ is any deep understanding between persons that results in a changing of personality.

A

personal counseling

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4
Q

What are the three stages of the Helping Relationship matrix?

A

Exploration Stage
Insight Stage
Action Stage

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5
Q

Which phase of the matrix is “The client and funeral director enter into a helping relationship”?

A

Phase 1

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6
Q

Which phase of the matrix is: “The building of a helping relationship”?

A

Phase 2

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7
Q

Which phase of the matrix is: “Exploration and assistance in helping the family understand their alternatives”?

A

Phase 3

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8
Q

Which phase of the matrix is: “Consolidation and planning”?

A

Phase 4

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9
Q

Which phase of the matrix is: “Implementation and action”?

A

Phase 5

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10
Q

Which phase of the matrix is: “Conclusion of the funeral process”?

A

Phase 6

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11
Q

Which phase of the matrix is: “Post funeral follow-up”?

A

Phase 7

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12
Q

An emotion or group of emotions caused by a loss

A

Grief

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13
Q

The act or event of loss that results in the experience of grief

A

Bereavement

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14
Q

An adjustment process that involves grief or sorrow over a period of time and helps in the reorganization of the life of an individual following the loss or death of someone loved

A

Mourning

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15
Q

Name the 10 Needs of the Bereaved

A

1.Confirm the Reality
2. Express their Emotions
3. Modify Emotional Ties with the Deceased
4. Memorialize the Person’s Life
5. Recognize and Complete Unfinished Business
6. Receive Emotional Support
7. Be Assured Feelings are Normal
8. Be Accepted for Where They Are
9. Establish Stability and Security
10. Provide a basis for building new interpersonal relationships

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16
Q

Phases 1 & 2

A

Exploration Stage

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17
Q

Phases 3 & 4

A

Insight Stage

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18
Q

Phases 5, 6, & 7

A

Action Stage

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19
Q

Which stage is Phase 1 in?

A

Stage 1

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20
Q

Which stage is Phase 2 in?

A

Stage 1

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21
Q

Which stage is Phase 3 in?

A

Stage 2

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22
Q

Which stage is Phase 4 in?

A

Stage 2

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23
Q

Which stage is Phase 5 in?

A

Stage 3

24
Q

Which stage is Phase 6 in?

A

Stage 3

25
Q

Which stage is Phase 7 in?

A

Stage 3

26
Q

Name the stage of this phase:
The client and funeral director enter into a helping relationship

A

Exploration (stage 1)

27
Q

Name the stage of this phase:
The building of a helping relationship

A

Exploration (stage 1)

28
Q

Name the stage of this phase:
Exploration and assistance in helping the family understand their alternatives

A

Insight (stage 2)

29
Q

Name the stage of this phase:
Consolidation and planning

A

Insight (stage 2)

30
Q

Name the stage of this phase:
Implementation and action

A

Action (stage 3)

31
Q

Name the stage of this phase:
Conclusion of the funeral process

A

Action (stage 3)

32
Q

Name the stage of this phase:
Post funeral follow-up

A

Action (stage 3)

33
Q

Identify the phase and stage:
The family notifies the funeral home of the death and asks the funeral director to handle arrangements.

A

Phase 1; Exploration Stage

34
Q

Identify the phase and stage:
The family’s ‘cry for help’.

A

Phase 1; Exploration Stage

35
Q

Identify the phase and stage:
rapport develops between the funeral director and family

A

Phase 2; Exploration Stage

36
Q

Identify the phase and stage:
The funeral director projects empathetic, warm, respectful, and genuine traits by showing concern, caring, and a willingness to assist the family however is necessary.

A

Phase 2; Exploration Stage

37
Q

Identify the phase and stage:
Through active listening and skillful questioning, the funeral director gathers information about the deceased, and the family’s needs, wishes, and feelings. He then explains the options available to them.

A

Phase 3; Insight Stage

38
Q

Identify the phase and stage:
After explaining and clarifying all options, the funeral director assists the family in planning a funeral that meets their needs.

A

Phase 4; Insight Stage

39
Q

Identify the phase and stage:
The funeral director implements the plan desired by the family, whether the plan calls for a direct disposition or a funeral.

A

Phase 5; Action Stage

40
Q

Identify the phase and stage:
Wolfelt suggests that the funeral director assist the family with a sense of closure such as joining with them in the fellowship that often follows the funeral.

A

Phase 6; Action Stage

41
Q

Identify the phase and stage:
Aftercare

A

Phase 7; Action Stage

42
Q

Grief is ___________.
choose one:
internal/external

A

internal

43
Q

Bereavement is the _____________ one is in.

A

state

44
Q

Mourning is ________.
choose one:
internal/external

A

external

45
Q

Identify the need of the bereaved:
Talking makes it real

A

Confirm the Reality

46
Q

How long might it take for the bereaved to confirm the reality of the death?

A

weeks, months, or years

47
Q

Identify the need of the bereaved:
Feelings are created by brain patterns and bodily changes;
It doesn’t matter how you do it as long as you do it

A

Express their Emotions

48
Q

Identify the need of the bereaved:
Break the ties and begin to develop a new life

A

Modify Emotional Ties with the Deceased

49
Q

Identify the need of the bereaved:
Acknowledge how you felt about the person and tell others;
Symbolic events

A

Memorialize the Person’s Life

50
Q

Identify the need of the bereaved:
Starting a charity in their loved one’s memory

A

Memorialize the Person’s Life

51
Q

Identify the need of the bereaved:
Talking to a deceased’s body at a wake; writing a letter to the deceased; visualizing the deceased and telling them what you wanted to say while they were alive

A

Recognize and Complete Unfinished Business

52
Q

Identify the need of the bereaved:
Nonjudgmental acceptance of people who really care about them or by a counselor

A

Receive Emotional Support

53
Q

Identify the need of the bereaved:
Helping them know they aren’t going crazy

A

Be Assured Feelings are Normal

54
Q

Identify the need of the bereaved:
Not saying they ‘should be over certain feelings by now’

A

Be Accepted for Where They Are

55
Q

Identify the need of the bereaved:
feelings of being lost or out of control

A

Establish Stability and Security

56
Q

Identify the need of the bereaved:
Strengthen present relationships and develop new interpersonal relationships; can be friendship, love, or both

A

Provide a Basis for Building New Interpersonal Relationships

Psychology of Grief (6 decks)

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