Funeral Service Psychology & Counseling Glossary Flashcards

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1
Q

the individual’s ability to adjust to the psychological and emotional changes brought on by a stressful event such as the death of a significant other.

A

Adaptation

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2
Q

external expression of emotion.

A

Affect

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3
Q

those appropriate and helpful acts of counseling that come after the funeral.

A

Aftercare (post-funeral counseling)

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4
Q

the intentional infliction of physical or psychological harm on another.

A

Aggression

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5
Q

the state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable.

A

Alienation

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6
Q

providing a choice of services and merchandise available as families make a selection and complete funeral arrangements, formulating different actions in adjusting to a crisis.

A

Alternatives

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7
Q

blame directed towards another person.

A

Anger

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8
Q

grief where mourning customs are unclear due to an inappropriate death and the absence of prior bereavement experience.

A

Anomic grief

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9
Q

grief in anticipation of death or loss

A

Anticipatory grief

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10
Q

an emotion characterized by a vague fear or premonition that something undesirable is going to happen.

A

Anxiety

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11
Q

funeral director consulting with the family from the time the death occurs until the final disposition.

A

At-need counseling

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12
Q

the tendency to make strong affectional bonds with others coming from the need for security and safety.

A

Attachment (Bowlby)

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13
Q

giving undivided attention by means of verbal and non-verbal behavior. (listening)

A

Attending

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14
Q

a learned tendency to respond to people, objects, or institutions in a positive or negative way.

A

Attitude

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15
Q

the act or event of separation or loss that results in the experience of grief.

A

Bereavement

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16
Q

excessive in duration and never coming to a satisfactory conclusion.

A

Chronic grief

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17
Q

non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health.

A

Client centered counseling (Rogers) - (person centered counseling)

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18
Q

from the Latin, “to know;” the study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes.

A

Cognitive psychology

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19
Q

a general term for the exchange of information, feelings, thoughts and acts between two or more people, including both verbal and non-verbal aspects of this interchange.

A

Communication

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20
Q

grief that interferes with normal life functions without progressing towards resolution.

A

Complicated (abnormal, unresolved) grief

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21
Q

the necessary quality of a counselor being in touch with reality and other’s perception of oneself.

A

Congruence (Rogers)

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22
Q

characteristic ways of responding to stress.

A

Coping

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23
Q

the individual seeking assistance or guidance.

A

Counselee

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24
Q

advice, especially that given as a result of consultation.

A

Counseling (Webster)

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25
Q

any time someone helps someone else with a problem.

A

Counseling (Jackson)

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26
Q

good communication within and between men; or, good (free) communication within or between men is always therapeutic.

A

Counseling (Rogers)

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27
Q

a therapeutic experience for reasonably healthy persons. A counselor’s clients are encouraged to seek assistance before they develop serious neurotic, psychotic, or characterological disorders.

A

Counseling (Ohlsen)

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28
Q

the individual providing assistance and guidance.

A

Counselor

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29
Q

a highly emotional temporary state in which an individual’s feelings of anxiety, grief, confusion or pain impair his or her ability to act.

A

Crisis

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30
Q

interventions which help individuals in a crisis situation.

A

Crisis counseling

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31
Q

a learned emotional response to death-related phenomenon which is characterized by extreme apprehension.

A

Death anxiety

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32
Q

an often unconscious mental process used to defend against anxiety.

A

Defense mechanisms

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33
Q

inhibited, suppressed or postponed response to a loss.

A

Delayed grief (Worden)

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34
Q

the defense mechanism by which a person is unable or refuses to see things as they are because such facts are threatening to the self.

A

Denial

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35
Q

counselor takes an active speaking role, asking questions, suggesting courses of action.

A

Directive counseling

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36
Q

treating members of groups differently in circumstances where their rights or treatment should be identical.

A

Discrimination

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37
Q

redirecting feelings toward a person or object other than one who caused the feelings originally.

A

Displacement

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38
Q

feelings such as happiness, anger or grief, created by brain patterns accompanied by bodily changes.

A

Emotion(s)

39
Q

the ability to perceive another’s experience and communicate that perception back to the person.

A

Empathy (Wolfelt)

40
Q

(right to die) an act or practice of allowing or causing the death of persons suffering from a life-limiting condition.

A

Euthanasia

41
Q

reactions that are excessive and disabling.

A

Exaggerated grief (Worden)

42
Q

to assist the understanding of situations and options concerning the circumstances.

A

Facilitate

43
Q

strong emotion marked by such reactions as alarm, dread or disquiet.

A

Fear

44
Q

centering a client’s thinking and feelings on the situation causing a problem.

A

Focusing

45
Q

the study of human behavior as related to funeral service.

A

Funeral service psychology

46
Q

the ability to present oneself sincerely.

A

Genuineness (Wolfelt)

47
Q

an emotion or set of emotions due to loss

A

Grief

48
Q

helping people facilitate grief to a healthy resolution.

A

Grief counseling

49
Q

a set of symptoms associated with loss.

A

Grief syndrome (Lindemann)

50
Q

specialized techniques which are used to help people with complicated grief reactions.

A

Grief therapy (Worden)

51
Q

a process occurring with losses aimed at loosening the attachment to that which has been lost for appropriate reinvestment.

A

Griefwork (Lindemann)

52
Q

support or support system provided to the counselee who is seeking an alternative adjustment to problems.

A

Guidance

53
Q

blame directed toward one’s self based on real or unreal conditions.

A

Guilt

54
Q

the killing of one human being by another.

A

Homicide

55
Q

a philosophy of care used in treating the terminally ill.

A

Hospice

56
Q

counseling in which a counselor shares a body of special information with a counselee.

A

Informational counseling

57
Q

experiencing symptoms and behaviors which cause difficulty but not attributing them to the loss.

A

Masked grief (Worden)

58
Q

any event, person or object that lessens the degree of pain in grief.

A

MItigation

59
Q

outward expression of grief.

A

Mourning

60
Q

that which is expressed by posture, facial expression, actions, physical behavior.

A

Non-verbal communication

61
Q

choice of actions provided through counseling as a means of solving the counselee’s problem.

A

Option

62
Q

a strong emotion characterized by sudden and extreme fear.

A

Panic

63
Q

expressing a thought or idea in an alternate and sometimes shortened form.

A

Paraphrasing

64
Q

Another term for Client-centered counseling

A

Person centered counseling (Rogers)

65
Q

Another term for aftercare

A

Post-funeral counseling

66
Q

negative attitude towards others based on their gender, religion, race, or membership in a particular group.

A

Prejudice

67
Q

counseling which occurs before a death.

A

Pre-need counseling

68
Q

attribution of one’s unacceptable thoughts, feelings, or behaviors to someone else.

A

Projection

69
Q

the scientific study of behavior and mental processes.

A

Psychology

70
Q

intervention with people whose needs are so specific that usually they can only be met by specially trained physicians or psychologists. The practitioners in this field need special training because they often work with deeper levels of consciousness.

A

Psychotherapy (Jackson)

71
Q

a relation of harmony established in any human interaction.

A

Rapport

72
Q

supplying a logical, acceptable reason rather than the real reason for an action.

A

Rationalization

73
Q

returning to more familiar and often more primitive modes of coping.

A

Regression

74
Q

blocking of threatening material from consciousness.

A

Repression

75
Q

the ability to communicate the belief that everyone possesses the capacity and right to choose alternatives and make decisions.

A

Respect (Wolfelt)

76
Q

Compulsive need to go after and retrieve that which has been lost.

A

Searching

77
Q

blame that is perceived to be directed toward one’s self by others.

A

Shame

78
Q

the reaction of the body to an event often experienced emotionally as a sudden, violent and upsetting disturbance.

A

Shock

79
Q

related to specific situations in life that may created crises and produce human pain and suffering.

A

Situational Counseling

80
Q

making judgments about ourselves through comparison with others.

A

Social comparison

81
Q

occurs when an individual’s performance improves because of the presence of others.

A

Social facilitation

82
Q

the mental and physical condition that occurs when a person must adjust or adapt to the environment.

A

Stress

83
Q

any event capable of producing physical or emotional stress.

A

Stressor

84
Q

redirection of emotion to culturally or socially useful purposes.

A

Sublimation

85
Q

the sudden and unexpected death of an apparently healthy infant, which remains unexplained after a complete autopsy and a review of the circumstances around the death.

A

Sudden infant death syndrome (SIDS or crib death)

86
Q

a deliberate and voluntary act of taking one’s own life.

A

Suicide

87
Q

a brief review of points covered in a portion of the counseling session.

A

Summary

88
Q

a conscious postponement of addressing anxieties and concerns.

A

Suppression

89
Q

sincere feelings for the person who is trying to adjust to a serious loss.

A

Sympathy

90
Q

the study of death, dying, bereavement, and mourning.

A

Thanatology

91
Q

an irrational, exaggerated fear of death.

A

Thanatophobia

92
Q

the region of the mind that is beyond awareness especially impulses and desires not directly known to a person.

A

Unconscious

93
Q

spoken, oral communication.

A

Verbal communication

94
Q

the ability to be considerate and friendly as demonstrated by both verbal and non-verbal behaviors.

A

Warmth and caring (Wolfelt)