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Fall 2015 Service Management > Week 2 Ethics > Flashcards

Week 2 Ethics Flashcards

1
Q

What are personal beliefs and principles about right/wrong that could be culturally driven?

A

morality

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2
Q

What is frequently occurring conflict?

A

ethical issue

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3
Q

Define ethics

A

Practical discipline that provides rules/guidance about how one should act in the consideration of others

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4
Q

T/F

By following the law you will be morally correct.

A

False

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5
Q

When you know the right thing to do but something is constraining that from happening.

A

ethical distress/moral distress

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6
Q

Define ethical dilemma

A

conflict has 2 morally correct courses of action that cannot both be followed

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7
Q

State 3 ethical approaches

A
  1. Descriptive ethics
  2. Normative ethics
  3. Metaethics
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8
Q

Ethical approach that identifies what you should do ethically; correct moral principles

A

Normative ethics

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9
Q

3 ethical theories

A
  1. Normative ethics
  2. virtue of ethics
  3. ethics of care
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10
Q

What is the descriptive ethical approach? (4 points)

A

o How people reason and act in different societies and cultures
o Moral beliefs, behaviors, etc.
o Examine society’s perception of right and wrong
o Non-judgmental if society has correct ethical principles

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11
Q

Define metaethics ethical approach

A

Identifies what is occurring, not what should occur ethically

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12
Q

Most recognized teleological theory

A

Utilitarianism

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13
Q

2 normative ethics theories

A
  1. teleological theory

2. deontological theory

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14
Q

Normative ethical theory says that the end justifies the means

A

teleological theory

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15
Q

Teleological theory that supports the decision that brings the greatest good to greatest # of people

A

Utilitarianism

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16
Q

Kant’s Categorical Imperative follows this ethical theory

A

deontological theory

17
Q

Define deontological theory

A
  •  Ends never justifies the means

• Path, not the consequence that matters

18
Q

Cons of Utilitarianism (3)

A
  • Marginalize certain areas of society
  • Some people will be left out (ex. allocation of healthcare funds)
  • Decisions are decided until after execution
19
Q

What is Kant’s Categorical Imperative?

A

o Universal laws/rules applied to similar situations and to everyone
o Ex. Eye for an eye

20
Q

What ethical theory focuses on interpersonal relationships and ensures trmt of whole person?

A

ethics of care

21
Q

Define virtue of ethics theory.

A

o Person’s motivation for action

 Believes virtuous people make ethical decisions

22
Q

2 Cons of ethics of care

A

 Conflicts with normative ethics [standards for the right thing to do]
 Not telling us the right thing to do in ethical conflicts

23
Q

2 cons of virtue of ethics

A

 Rely on human character

 Multicultural society with different things driving society

24
Q

most commonly used ethical approach in health care that follows deontological ethical theories and reinforced by Belmont Report

A

Biomedical ethics

25
Q

Who showed flaws in Kant’s theory and his principles are the foundation for our Code of Ethics?

A

W.D. Ross

26
Q

4 principles of biomedical ethics

A
  1. respect for autonomy
  2. nonmaleficence
  3. beneficence
  4. justice
27
Q

6 general principles by W.D. Ross

A 
o	Do not harm
o	Prevent harm
o	Repair harm
o	Do good
o	Be loyal
o	Be truthful
28
Q

List 7 core values of OT

A
  • altruism
  • equality
  • freedom
  • justice
  • dignity
  • truth
  • prudence
29
Q

6 Principles of OT

A
  1. autonomy
  2. nonmaleficence
  3. beneficence
  4. justice
  5. veracity
  6. fidelity
30
Q

core value that states decisions are made using clinical and ethical reasoning

A

prudence

31
Q

core value about concern for well being of others

A

altruism

32
Q

core value -

 All members can function in diverse communities and they are inclusive

A

justice

33
Q

OT principle:

- concern for well being and safety

A

beneficence

34
Q

OT principle:

Being truthful in all areas of communication

A

Veracity

35
Q

OT principle:

Treat everyone with respect, fairness, discretion, and integrity

A

fidelity

36
Q

OT principle:

Respect for the rights of the individual to self-determination, privacy, confidentiality, and consent

A

autonomy

Fall 2015 Service Management (4 decks)

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