Week 2: Communication Theories Flashcards
Communication
- Two way exchange of information between the sender and a reciever
- The Sender chooses the words to conevy a message and the reicever hears the message and deocdes the meaning. Take into consideration the verbal and non verbal message.
- Sender ( symbols, non verbal cues) Reciever ( responses)
Therapuetic Communication
- Purposeful, goal oritented form way to interact
- Allows nurses to build relationships with clients while promoting their wellbeing.
- Involves building rapport, open ended questions, eye contact, SOLAR, active listening, calm voice, tone. Allows to effecteily gather information, ensure continuity of care and education
- Correct Clear Concise Concrete Complete Confidenital Contemporary
Importance of therapuetic communcation
- Ensures expectations and responsiblities are clear and set boundaries
- Health focused interactions with a client focus
- Purposeful and goal oriented, create paitent centered goals and care plan
Nursing Presence
- Involves being actively engaged, mentally and physically
- Deepend understanding of situation
- ensure clinet feels listented and respected
Elements to the Communication Process
- Referent ( motivates one to communicate with another)
- Sender and Reciever ( one who encodes and one who decodes the message)
- Message ( content of the communication)
- Channels ( means of conveying and recieveing messages)
- Feedback ( message the reciever returns)
- Interpersonal variable: factors impacting communication
- Environment: setting for interactions
Sender and Recievers of communication
The meaning of the sender’s messsage is translated along with the verbal and non verbal cues such as gesture, posture, expression, eye contact.
The reciever decodes these cues and makes meaning. Subjective interpretation of messages can affect the true meaning correclty/incorrectly
Communication
- Verbal: Denotation ( common language) Connotation ( meaning behind it) Vocab, clarity, timing
- –> consider impairments, education , no jargon, humor
- Non-verbal ( mainly used communication) Apperacen, expressions, gestres, eye contact
- Touch, humor
Evidece informed practice communication
- support reduces pyscholigcal distress
- Consider pt needs, education, lanugae
Communication Liner Model
- Transmission of message from one source to another
- One way
- Sender message and reciever
- Sender–> message–> reciever
- Channels of communication: senses
Transactional Model
Expands linear to include context of communciation
verbal/nonverbal communication
Speaker and listener back-foruth
Barriers like noise also
Levels of communication
Intrapersonal ( inner self talk, self aware)
Interpersonal (nurse-client)
Transpersonal ( spirtual)
Small group ( 2-15, nurses engage in small group)
Public
Safety in communication
- Sender purpose is translated with verbal non verbal cues: reicever decodes and makes meaning
Children commuication
- Asess child reaction to ilness, barriers, special needs Active listening both verbal non verbal, age appro. lanaguge
- Trust, wamrth
- Work with parents
Older Adults Communication
- Barriers ( sight, deaf)
- Asess congtitive changes
- Engaging in exerise programs
- Short conversation, indepenet
- Social supports, safety, adocate
Cogntive Impaired Adults
- Supporting adaptation to daily life
- Tocuh, validation
Dyadic communication theory
Back and fourth interaction
- Interconnectedness of two indiviudals involved: messages and actions impact
- Turn taking , partners take turns between sender and reciever (reciporal)
