Week 1: Concepts of caring Flashcards
Caring Communication
- Caring is a universal phenomenon influcences ways in which people think, behave, feel to one another
- Key concept of what nurses bring to client expereince and demonstrate all caring manneriums of trust, rapport, warmth
- Through respect, therepeutic communication, relationships, putting pt needs first .
- Wamrth and Genuine
Nursing care
Connection with client
Focus on relationship, paitent centered
- Carefor others as they would wish for
- Demonstrating warmth, rapport
Jean Waston Transpersonal Theory of Care
- Promote healing/wholness
- Places care before cure
- Nurse-client connection
- Shed light on client meaning , empowerment
- 10 Carartive Factors: embrace, inspire, trust, nuture, forgive, deepend, balance, co-create, minister, openness
Strengths
- Beguns with talent and one must discover own strengths
- Self Assessment of one’s own natural talents, attritibes, life skills assist in growing personal set of communication skills.
Emotional Intelliegnce
- Ability to understand, cope with, manage emotions and those around you
- EI must be strong to provide strong effective therapeutic communication, teamwork, collaboration, and interpersonal relations.
Warmth and Care
Wamrth ( express guneine care and kindess via vebal and nonverbal techqniues during all interactions. Conveys empathy, fostering supportive space
Respect is vital as it honors another person ideas, values, beleifs, health, dignity, emotions. Recognize more than just their conditon. Encourage questions, open ended.
Respect
-> Clients are more likely to ask questions and feel comfortable with you. Warmth + Respect = Unconditional positive regard
-> Ways to Improve care: using preferred names, be gentle, respect, ask what they would like, let them speak, advocate.
-> The smallest things and gestures make the biggest difference and impact on the patient’s life.
- Focus on things that matter most to the patients as they can lead to an overall improved in their outcomes and lives.
Rapport
Respect means to acknowledge needs and understand.
- Formal approach to begin to knowe client
- Avoid any assumptions, interpretations
- Allow client to share own story
- Recogninze this partnership between them
Being Genuine
- true to onself
- Presenting emotions and thoughts to client in geuine manner
- Tone, body language, words
- Ensure you remain confidenitial with any info
Empathetic caring
- Giving clients to have a small amount of their control over their own care
- Empower them
- Boost esteem.
- Accep client for who they are, non judegmental and percieve their needs
1. Place yourself in their shoes: empthatize, lsitem, reflect
2. Emotional shift: understand and awareness
3. Understand and provide care
Verbal and Non-verbal techniques to trust
- Open exchange of communication
- wamrth, caring
- Active lisetning SOLAR
- smile
- set limits
Fundamentals or Care
- Compassion: view from another eyes, true love and understanding. Treating paitents dignity, respect, empathy through communication and care.
- Self assessment tool: eye contact, calm tone, open osture SOLAR, feedback, seek help, asnwer, clarification of information
Empathetic care
- Empowers clients and their self-esteem
- Feeling geunine empathy
- Demonsrates you accept as they are both non judgementally and percieve the unspokne emotions
- Active listen, silence understand their perspective
- Aware of stereotypes, think and understand clients words
Empathty vs sympathy
Emapthy is ability to understand and share feeligs symapthy is feeling sorry for their feelings, better to feel emathpy
