Week 2 Flashcards

1
Q

The structural design of shared information environments is called…

A

information architecture

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2
Q

The synthesis of organization, labeling, search, and navigation systems within digital, physical, and cross-channel ecosystems is called…

A

information architecture.

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3
Q

The art and science of shaping information products and experience to support usability and fundability, and understanding is called…

A

information architecture.

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4
Q

The process of designing, integrating and aggregating information spaces to create usable, simple and convenient systems for the intended user is…

A

information architecture.

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5
Q

The person who determines what content and structure a website will have and specifies ow the users will find information on the site is called…

A

information architect.

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6
Q

The two focus areas of information architecture are…

A

navigation and interaction.

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7
Q

Information architect should look to balance user needs with…

A

technical limitations and business goals

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8
Q

Examples of low fidelity front-end development steps are…

A

wireframes, blue prints

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9
Q

Example of high fidelity front-end development step is…

A

live prototypes

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10
Q

The four D’s in the information architecture are…

A

discovery -> definition -> design -> development

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11
Q

Examples of the discovery step in information architecture are…

A

stakeholder interviews, user research.

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12
Q

Name the process of identifying patterns and trends in user behaviour, tasks, preferences and obstacles

A

user research.

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13
Q

Name a few methods of doing user research

A

interviews, surveys.

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14
Q

Name the assessment process of other companies in your field of work, what features and functionalities are standard…

A

competitive/comparative research

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15
Q

Name the process where evaluators examine the interface in order to check if it complies with industry heuristics…

A

heuristic evaluation

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16
Q

Name some usability criteria…

A

concise navigation structure, good use of whitespace in page design, the content is current and scannable, search results are relevant

17
Q

Examples of the definition step in information architecture are…

A

designing personas, sketching, user journey, content audit.

18
Q

The process and the result of cataloging the entire contents of a website is called…

A

content inventory.

19
Q

The process of evaluating the content inventory based on some website content analysis criteria is called…

A

content audit.

20
Q

What two types of card sort are there?

A

Open card sort (participants sort cards with no pre-established categories, which is useful for new architectures) / closed card sort (participants sort cards into existing categories)

21
Q

What is the goal of card sort?

A

organize content more efficiently, create new categories based on user perspectives

22
Q

I high level diagram showing the hierarchy of a website is called a…

A

site map.

23
Q

Examples of the design step in information architecture are…

A

wireframes, prototyping, task flows.

24
Q

A usability technique to evaluate the findability of topics on a website is called…

A

tree testing (done in a simplified, textual tree version of a website, rather than in the complex visual one).

25
Q

The styleless visual guide that represents the skeletal framework of a website, with a purpose to best arrange content to accomplish a certain business purpose is called…

A

website wireframe.

26
Q

Examples of the development step in information architecture are…

A

site development, usability testing, user acceptance testing (UAT), quality assurance (AQ)

27
Q

A standard which controls the resources expended by the users in order to reach their goal, freedom from discomfort and positive attitudes towards using the product

A

ISO 9241

28
Q

What is in order that can be defined systematically?

A

Natural order

29
Q

Give some examples of natural order…

A

alphabetic, chronologic, by metaphor, by audience type, geographical

30
Q

Organisation by meaning and relatinoships between content is called…

A

semantic organisation

31
Q

Organisation by concepts from multiple orthogonal categorie is called…

A

faceted classification

32
Q

Name some incentives for the users to tag content…

A

future retrieval, social interaction, play, attract attention, opinion expression, contribute.

33
Q

What are the factors of good navigation?

A

User has to know: Where am I now? What can I do? and Where can I go to next.

34
Q

What are examples of navigation?

A

Global navigation, local navigation, contextual navigation and supplemental navigation.

35
Q

What are SERPs?

A

Search Engine Results Page