WEEK 2 Flashcards

1
Q

is the administration of business practices to create the highest level of efficiency possible within an organization.

A

Operations Management

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2
Q

4M’S?

A

Man, Materials, Machines, Method

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3
Q

CONPONENTS/SCOPE OF OM

A
  1. Forecasting
  2. Capacity Planning
  3. Locating Facilities
  4. Layout and Facilities
  5. Maintenance, Purchasing, and Scheduling
  6. Quality Assurance and Control
  7. Just-in-Time
  8. Materials Requirement Planning
  9. Inventory Management
  10. Motivating and Training Employees (Human Resource Management)
  11. Process and System Performance
  12. Supply Chain Management
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4
Q

BENEFITS OF OM

A

Product ad Service Quality Enhancement Customer Satisfaction
Revenue Increase
Waste Reduction

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5
Q

PRINCIPLES OF OM

A

✓ Reality
✓ Organization
✓ Humility
✓ Success
✓Accountability
✓ Causality
✓ Change
✓ Collaborating with Customers
✓ Knowing the Competition
✓ Quality Control
✓ The Software

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6
Q

ELEMENTS/STRATEGIES OF OM

A
  1. Product Management
  2. Production Management
  3. Inventory Management
  4. Total Quality Management
  5. Facilities and Location
  6. Capacity Planning
  7. Materials Requirement Planning
  8. Project Management
  9. Layout Strategies
    10.Supply Chain Management
  10. Human Resource Management
  11. JIT and Lean Management
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7
Q

TYPES OF BUSINESS:

A
  • Industry
  • Commerce
  • Service
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8
Q

TYPES OF BUSINESS ORGANIZATION:

A
  • Sole Proprietorship
  • Partnership
  • Corporation
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9
Q

FUNCTIONAL OPERATIONS WITHIN THE ORGANIZATION:

A
  • Finance
  • Marketing
  • Operations
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10
Q

refers to the system an organization implements to achieve its long term goals and mission.

A

Operation Strategies

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