Week 14, Leadership, Slides Flashcards

1
Q

Leadership

A
  • The study of Leadership is the investigation of how one individual (labeled a leader) influences a second individual, or group of individuals (Yukl & Van Fleet, 1992).
  • “There are almost as many definitions of leadership as there are persons who have attempted to define the concept” (Bass, 1990)
  • “Literally thousands of empirical investigations of leaders have been conducted in the last seventy-five years alone, but no clear and unequivocal understanding exists as to what distinguishes leaders from nonleaders, and perhaps more important, what distinguishes effective leaders from ineffective leaders.” (Bennis and Nanus, 1985)
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2
Q

The past 40 years

A
  • Considerable strides in our understanding of leadership
  • First focused on inherited traits and abilities
  • Then the shift moved towards the situation determining the type of leadership we would employ
  • Finally the perceptions of the followers seemed to be the driving force
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3
Q

Traits

A
  • Early researchers formulated the great person theory
  • Leaders possess key traits that make them different from other people. The key elements are:
    ** distinguishing traits
    ** traits are stable over time
    ** generalizes across groups
    ** some traits increase the likelihood of success as leader
  • Galton (1869) - naturally endowed, passed from generation to generation
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4
Q

e.g. Recent Trait Emphasis…

A
  • Adaptability
  • Effective change of behavior in response to an altered situation.
  • Adaptability requires individuals to seek out problems and develop solutions
  • Identified as a requirement for leaders to achieve
    organizational goals (Pulakos et al. 2000)
  • Pulakos identified 7 dimensions
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5
Q

Dimensions of Adaptability

A
  • Emergency or Crisis Situations
  • Work Stress
  • Problem Solving
  • Unpredictable work situations
  • Learning new Technology & Procedures
  • Interpersonal Adaptability
  • Cultural Adaptability
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6
Q

Behavior

A
  • Couldn’t pin down traits, so re-conceptualized the research question
  • Examined what leaders did (focus on their behaviors)
  • They moved the focus from leaders to leadership
  • Patterns of behavior were grouped and labeled as
    “styles”

Initiating Structure = Work Hard

Consideration= Be Cool

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7
Q

Situation

A
  • Contingency approach (Fiedler)
  • Effective leadership was dependent on a mix of factors
  • Two interacting factors
    ** leadership style
    ** degree to which the situation gives the leader control
  • “If A then B” approach to effective leadership
  • Static deterministic models (decision trees?) Vroom
  • Issues
  • North American bias
  • Cultural factors influence the way that people carry out, and respond to, different leadership styles
  • Some cultures are more individualistic, or value family over bureaucratic models…
  • Situation IS NOT OBJECTIVE, perceptions come into play
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8
Q

Cognitive Views

A
  • Examine how individuals acquire, store, retrieve, and use information in order to better understand how they function and adapt to the current context (Lord & Maher, 1991).
  • Implicit Leadership Theories (ILT)
  • Followers have leadership schemas that guide their perceptions and actions
  • These schema play a part in how info is processed
  • Leader emergence
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9
Q

Interactionist Approach Image

A

Image

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10
Q

Contemporary Views of Leadership

A

Transactional Leadership

Charismatic Leadership

Executive Presence

Transformational Leadership

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11
Q

Transactional Leadership

A
  • Identifies what needs to be done, plans and provides a means of accomplishing the goal, provide feedback
  • Uses power derived from reward and punishment to influence (contingent reward)
  • In turn follower provides leader with respect and idiosyncratic credit
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12
Q

Charismatic Leadership

A

Qualities
* Self confidence
* Ability to distill complex ideas into simple messages
* Communicates with symbols, metaphors and stories
* Extraordinary behavior
* Inspires devotion and loyalty
* Inspires excitement for ideas

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13
Q

Executive Presence

A
  • Hot topic, and key driver of executive success (stakeholder engagement)
  • Defined as “the ability to master perceptions” (Crittenden, 2013, p.10) - “the ability to exude authenticity, competence, and emotional intelligence” (Long, 2011, p. 14)
  • The myriad of definitions have added confusion, not clarity
  • The “It Factor”, Aura, Swagger, etc.
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14
Q

Presence

A
  • Presence comes from knowing who you are and being comfortable with it.
  • Self Awareness and Self Acceptance.
  • Congruence of voice, body, emotions and words.
  • Self-Awareness and Authenticity lead to clarity.
  • Self-Awareness is the foundation for building presence.
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15
Q

Foundations of Presence Image

A

Image

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16
Q

Transformational Leadership

A
  • A step beyond charisma & presence
  • Inspire major change in attitude/assumption of organizational members
  • New data suggests models are not supported (Van Knippenberg & Sitkin, 2013)
  • According to Jay Conger (1989; 1998)
    ** Formulating a vision
    ** Communicating the vision
    ** Building trust and motivating followers
    ** Achieving through empowerment of coworkers
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17
Q

Development of Vision

A
  • Coaching
  • SWOT analysis
  • Personal Values/ Perspectives
  • Strategic Planning & Debrief
  • Rinse, repeat…
18
Q

Transformational Leadership

A
  • Key behaviors:
    ** Intellectual stimulation
    ** Individualized consideration
    ** Inspirational motivation (charisma)
  • Any drawbacks?
19
Q

Kellerman (2004) * Leadership Warts and All.”. Harvard Business Review

A
  • “We tell ourselves stories in order to live“
  • Explain the unfounded optimism of humanity
  • Good stories make the world more bearable…even if that means that we don’t get as complete a picture as we need
20
Q

Kellerman (2004)

A
  • Suggests we are too focused on feel good stories
  • When “flawed leaders are everywhere”
  • Discusses how the notion of leadership has changed to
    reflect American optimism
  • Machiavelli
  • James MacGregor Burns
  • Scholars should remind us that leadership is not a moral concept
  • Knowing that, we can begin to explore the more interesting questions of leadership:
    ** Why do leaders behave badly?
    ** Why do followers follow bad leaders?
    ** How can bad leadership be slowed or even stopped?
    ** Is it possible to have the good side of leadership without the bad?
21
Q

Dark Side of Leadership…

A
  • Dark side of leadership (Conger, 1990).
  • Derailed leaders (Shackleton, 1995).
  • Intolerable bosses (Lombardo & McCall, 1984).
  • Health endangering leaders (Kile, 1990).
  • Abusive supervision (Bies & Tripp, 1998; Tepper, 2000).
  • Toxic leadership (Lubit, 2004).
  • Managerial tyranny (Ma, Karri & Chittipeddi, 2004).
  • Petty Tyranny (Ashforth, 1994).
22
Q

Negative Leadership?

A
  • Ashforth (1994)
  • Most organizational research has focused on the factors associated with effective leadership
  • The assumption is that ineffective leadership reflects the absence of those factors (Hogan (2004) suggests otherwise)
  • Forms of ineffective leadership may have their own characteristics
  • “Petty tyranny“
23
Q

Petty Tyranny

A
  • Distrust and suspicion
  • Severe and public criticism of others’ character and behavior
  • Condescending and patronizing behavior, emotional outbursts
  • Coercion
  • Arbitrary decisions
  • Takes credit for the efforts of others and blames them for mistakes
  • Joint function of certain individual predispositions and situational facilitators
24
Q

Individual Difference Factors

A
  • Bureaucratic orientation
    ** domineering, impersonal, inflexible, and insists upon the rights of authority and status
    ** bureaucratically-oriented individuals tend to be somewhat insecure, suspicious, authoritarian, dogmatic, and lower in ability
  • Low Self Confidence
    ** less likely to expect “persuasion and other gentle means of influence” to be effective
    ** More willing to enforce their will through coercive means
    ** high self-esteem may occasionally contribute to tyrannical behavior (narcissism)
  • Preference for Action
    ** tendency to impose one’s will on others
25
Q

Situational Factors

A
  • Tyrannical behavior may be legitimized by organizational values and norms
    ** e.g. use of uniforms and other symbols of subordinate status
    ** Stanford Prison Experiment
  1. Mechanistic organizations emphasize compliance with centralized decisions
  2. Entrepreneurial organizations susceptible to: (1) a strong need for independence and control, (2) distrust of others, and
  • Power - tyrannical behavior is associated with power in a U-shaped function
  • Stress may also contribute to petty tyranny
26
Q

Effects of Petty Tyranny

A
  • Undermine leader endorsement (lower satisfaction)
  • Frustration and stress
  • Reactance - bending or breaking rules, criticizing people, reducing productivity, arguing, etc.
  • Helplessness
  • These effects are cyclical and may lead to further “tyranny” explaining why leaders continue to engage in these behaviors
27
Q

Zellars, Tepper & Duffy (2002)

A
  • Abusive Leadership
  • Engaging in the sustained display of hostile verbal and nonverbal behaviors
  • Low base-rate phenomenon…?
  • Employees may respond to uncivil behavior with further incivility
  • More likely to withhold OCBs
28
Q

Hogan (2007)

A
  • Personality and the Fate of Organizations
  • Stumbled into dark leadership in the 80’s
  • Little known about incompetent leaders
  • Herzberg’s (1966) hygiene factors
    ** De-motivators
  • Most important hygiene factor was incompetent or abusive managers
  • Examined climate data across of era, country, & occupation
  • 75% of the workforce reports the worst aspect of their job is their immediate supervisor
  • Hogan suggests that the base rate for incompetent managers is 65-75%
  • Ex. U.S. Postal Service
  • Suggests that it isn’t that these leaders lack skills, but that they have additional negative personality characteristics
  • “Serious flaws in personality go quite nicely with excellent social skills”
  • Intra-psychic issues
  • Interpersonal issues
  • Developed the Hogan Developmental Survey (HDS)
  • Measure characteristics associated with derailed leadership
  • 11 dimensions
29
Q

HDS Dimensions
Images

A

Images

30
Q

Einarsen et al. (2008)

A
  • Research on bullying and harassment in the workplace since the late 80-ies
  • 5% report experience of bullying
  • Leaders and managers are involved in 50% to 80% of these incidents (Einarsen et al., 1994; Einarsen et al., 1999; Rayner, Hoel & Cooper, 2001).
  • Large detrimental effects on targets, observers and organizations (Einarsen et al., 2003)
  • Destructive Leadership - systematic and repeated behavior by a leader that violates the legitimate interests of the organization
    ** undermining and/or sabotaging the organization’s goals, tasks, resources, and effectiveness
  • and/or the motivation, well-being or job satisfaction of subordinates
31
Q

Study

A
  • Einarsen et al. (2008) examined prevalence of DL behaviors
  • Survey to 4500 employees (57% response rate)
  • 83.7 % had experienced 1 or more DL behaviors in last 6 months
  • Laissez-faire had the highest prevalence (71%)
  • Tyrannical leader lowest (20.5%)
32
Q

Padilla et al. 2008

A
  • Toxic Leadership
  • Use the biological or chemical notion of toxicity as a metaphor
  • States that research has suffered from “Leader Attribution Error”
  • Leader-centric focus due to:
    1. Popular conception
    2. Leader visibility
    3. Research challenges
33
Q

Toxic Triangle
Image

A

Image

34
Q

Toxic Triangle

A
  • The triangle components are interactive
  • Each needs to have some level of toxicity or susceptibility to the toxin for negative effects to occur
  • Destructive leadership occurs when toxicity from one component is not counter-balanced by the other two
35
Q

Destructive Leadership: Toxicity

A
  • The type and level of toxic elements to which an organization is exposed.
  • It includes:
    ** strength of the toxin
    ** dosage or level, and
    ** time exposure
36
Q

Well that sucks…

A
  • What do we do about it?
  • Recognize the tremendous change around us (communications, technology, etc.)
  • Recognize that some things don’t change
  • Human nature
  • Select, develop, monitor & provide feedback
  • Stable core of characteristics, one of which is adaptability
  • Leadership skills can be learned
  • Difference between education and learning
    ** Knowing
    ** Doing
37
Q

Domain model of managerial education

A

Executive Coaching
* Intrapersonal skills
** Introspection
** Meta-cognition

  • Interpersonal skills
    ** Accurate dual perspective
    ** Incorporating others perspectives into subsequent behavior
  • Technical skills
  • Leadership skills
38
Q

Leadership skills

A
  • Building and maintaining effective teams
    ** Identifying talent, and recruiting
    ** Retention of talent
    ** Motivating the team
    ** Developing, projecting, and promoting a vision for the team
    ** Develop the need for a legacy (must want to win)
39
Q

Humanitarian Work Psychology

A
  • Humanitarian Work Psychology (HWP) - the synthesis of organizational, industrial, work, and other areas of psychology with deliberate and organized efforts to enhance human welfare (GOHWP, 2014).
  • Addresses talent management issues by improving training, expanding talent pools, identifying necessary knowledge, skills, and abilities (KSAs), and screening for these KSAs when selecting aid workers.
40
Q

HWP topics

A
  • The Non-Profit Sector
  • Borders & the Consequences Of Western Bias
  • I/O Psychology and Healthcare
  • Decent Work
  • I/O Psychology and Diminishing Poverty
  • Women Led Business In Developing Countries
  • Disaster Relief
  • Leadership Development In Humanitarian Work
41
Q

Carr et al. (2012)

A
  • Everyone is vulnerable to humanitarian crises
  • Organizations are the main change agent or actor in HWP
  • Thus the tie in for Work and Organizational Psychology
  • Work psychology is about people at work, actively interacting with their work environment, local and global.
  • Well being of aid workers is impacted by stress.
  • Some of the potential stressors – fatigue, trauma, etc.
  • Carr points out an unexpected one…?
  • Organizational issues rather than humanitarian issues
  • Implication – we can help those who help others
42
Q

What’s next?

A
  • Lefkowitz - The demise of humanitarian work psychology?
  • Thoughts? Realistic? Desirable?
  • Francisco Avallone’s philosophy and levels of analysis