Week 12: Teams

Question 1

Define teams.

Answer 1

Groups of people who work intensively together to achieve a specific common goal.

Question 2

Why do teams matter?

Answer 2

Improve outcomes
Improve effectiveness/efficiency of coordination
Enable individual development of their members

Question 3

4D teams are

Answer 3

Digital
Disperse
Diverse
Dynamic

Question 4

4 pitfalls of teams

Answer 4

Social loafing
Group think
Pressure to conform
Destructive conflict

Question 5

Define social loafing.

Answer 5

The tendency for group members to exert less individual effort on an addictive task as the team size increases.

Question 6

Why would someone feel pressured to conform?

Answer 6

Gain rewards
Avoid punishments
Identification
Internalization

Question 7

When/Where is group think more prevalent?

Answer 7

Cohesive groups
Dominant leaders
Few outsiders

Question 8

4 conditions for managing effective teams

Answer 8

Compelling direction
Strong structure
Supportive context
Share mindset

Question 9

How can a team have a strong structure?

Answer 9

Balance of skills and perspectives
Right number of team members
Norms: do’s and dont’s