Week 12 Flashcards
How is job satisfaction typically measured and where
In North America through surveys
What is the standard question for job satisfaction surveys?
All in all, how satisfied are you with your job?
Three concerns with job satisfaction surveys
Percentage of satisfy depends on response categories
Behaviours may be a more valid measure (like strikes)
More probing questions on specific facets of job may be needed
General transfer job satisfaction: what can we say about older workers?
Older workers are more satisfied than younger workers
General trends in job satisfaction: what can we say about men and women?
Little difference between men and women, in self reported job satisfaction
Define alienation in terms of work
Human condition resulting from an absence of fulfilling work
Define job stress
An individual experienced negative reaction to a job or work environment
Define burn out
Individual unable to cope with job
Two types of stressors in job stress
Objective situations (noisy work environment)
Events (dispute with supervisor)
Work related stress is difficult to measure independent of ______ _____
Job satisfaction
Two types of symptoms for work related stress
Physical and mental
List 4 general types of key stressors in job stress
Job insecurity
Organizational restructuring
Supervisors
Harassment
Two consequences of job stress
Physical reactions
Mental health
What does the demand-control model refer to
(What does a label stressors as)
Job demands and worker control
(Stressors= job demands)
Define active and passive jobs
Active: high decision, making potential
Passive: low decision making potential
Demand and control model: what does this equal
Less stress
Demand and control model: what does this equal
Stress
(And high potential for physical and psychological ill health)
Describe the demand-control model of stress
(Diagram)
2 box labels, axis
What model is this
Person-Environment fit model
Person-Environment fit model: give an example
Stress and burn out among social workers and teachers
Person-Environment fit model: considers ______ orientations (________ focus)
Work
Individualistic
Define work values
The meaning of work in a particular society
Define work orientations
Meaning attached to work by particular individuals
Define job satisfaction
Individual and subjective response to a person to material and psychological job rewards
Define manifest work functions
Maintaining or improving standard of living