week 11 cultural intelligence, cultural values

Question 1

What is cultural intelligence

Answer 1

the ability to be effective in a culturally diverse setting. It can be used as a framework to assess competencies (learning outcomes) developed as a result of intercultural experiences

Question 2

What are the 4 dimensions of cultural intelligence

Answer 2

1) CQ drive
2) CQ knowledge
3) CQ Strategy
4) CQ action

Question 3

What is CQ drive

Answer 3

What is my motivation?

• A person’s interest & condense in functioning effectively in culturally diverse settings
• Intrinsic - deriving enjoyment form (like to try new foods or cultures)
• Extrinsic - Gaining benefit from
• Self-efficacy - having the confidence to be effective in
• Individuals with high motivation have the drive that triggers the effort and energy required to be successful in model, cultural settings

Question 4

what is CQ knowledge

Answer 4

What cultural understanding do I need?

• A person’s knowledge about how cultures are similar and how they are different
• business - knowledge about economic and legal systems
• Values & norms
• Sociolinguistic - knowledge about rules and languages & rules for expressing non-verbal behaviours
• Leadership
• Interperosnal - knowledge bout values, social interaction, norms, religious beliefs, how they value site punctuality
• basic grasp is the first step

Question 5

What is CQ strategy

Answer 5

What is my plan? (meta-cognitive, higher level thinking)

• How a person can make sense of culturally diverse experiences, occurs when people make judgements about heir own thought processes and those of tothers
• planning - strategizing before a culturally diverse encounter
• Awareness - knowing one’s existing cultural knwoeldh
• checking - checking assumptions & adjusting mental maps when actual experiences differ from expectations
• Inividuals who are strategiec are more consciously aware and better able to answer question assumptions before, during and after intercultural interactions
• level of awareness given cultural understanding

Question 6

what is CQ action

Answer 6

A person’s capability to adapt to verbal & non-verbal behaviour to make t appropriate to diverse cultures

• invovles a flexible repertoire of behaviours to suit a variety of situations
• speech acts
• verbal & non-verbal

Question 7

What are the part s of the intercultural competency framework

Answer 7

1) Intercultural motivation - Means that you are curious about new surroundings and cultures & actively seek out learning opportunities
2) Intercultural knowledge - you have a good understanding of how cultures are similar and different (having knowledge of appropriate behaviours
3) Strategic thinking - when you use your knowledge and understanding of different cultures to plan effective intercultural interactions (planning how you will use that knowledge)
4) appropriate behaviour - you demonstrate flexibility in your interactions and able to recognize and adapt to cultural nuances in the workplace and beyond

Question 8

Being intercultural effective

Answer 8

Having the drive to succeed
having knowledge of appropriate behaviour
planning how you will use that knowledge
demonstrating appropriate behaviours

Question 9

what is diversity vs. inclusion

Answer 9

Diversity: Awareness, people of varied backgrounds, race, religion, age, socio-economic status etc.

Inclusion: action of involving and valuing diversity –> leads to a pluralistic society

Question 10

What are the 8 cultural values

Answer 10

1 - individualism / collectivism
2 - Low power distance / high power distance
3 - low uncertainty avoidance / high uncertainty avoidance
4 - Competitive / cooperative
5 - long term oridentation / short term orientation
6 - low context / high context
7 - doing / being
8 - neural/ expressive