Week 11

Question 1

What are challenges of a global firm?

Answer 1

• Infrastructure differences
• Labor regulations
• Language and culture
• International shipping

Question 2

What is digital divide?

Answer 2

Globalization of the internet is creating a seperation between those who have access to this global network and those who do not.

Question 3

What are the three stages of digital divide?

Answer 3

• Economic divide
• usability divide (digital illiteracy)
• Empowerment divide (using it to contribute)

Question 4

What are ethics?

Answer 4

Set of moral principles / the principles of conduct governing and individual or a group.

Question 5

What are two meanings of ethics in IS?

Answer 5

• Ethical consequences of IT developments;

- Ethical aspects of IS itself

Question 6

What are three ways to implement ethics?

Answer 6

• A professional code of conduct such as ACM
• Acceptable use policy
• Law

Question 7

What is a professional code of conduct?

Answer 7

Behavioral rules and policies you have to adhere in a professional setting, you will sign a document stating you agree with the policies stated and enforced by an employer

Question 8

What is an acceptable use policy?

Answer 8

a document stipulating constraints and practices that a user must agree to for access to a corporate network or the Internet.

Question 9

What is intellectual property?

Answer 9

Property derived from the work of the mind or intellect. Protected by laws to protect the tangible results of an idea.

Question 10

What are the four best-known intellectual property protections?

Answer 10

• Copyright
• Trademark
• Patents
• Digital millenium copyright act (DMCA)

Question 11

What is a copyright??

Answer 11

Protection to creative works (music, books, programs) of an author. The author can decide what can be done with their work. They have the right to sell their copyright (first doctrine)

Question 12

What is a trademark?

Answer 12

Protection of a work, phrase, logo or sound that identifies a source of goods/services

Question 13

What is a patent?

Answer 13

Protection for someone who invesnts a new product or service. Must be original, non-obvious and useful.

Question 14

What is the digital millenium copyright act?

Answer 14

Extenson of copyright law to take into account digital technologies

Question 15

What is anti-circumvention?

Answer 15

Part of the DMCA. People are not allowed to use digital technologies in a way that is not allowed by the developers

Question 16

What is safe-harbor provision?

Answer 16

Part of the DMCA. Immunity to platforms for copyright infrigment if they delete the content immediately.

Question 17

What is personable identifiable information PII ?

Answer 17

Information about a person that can be used to identify that person (name, social security)

Question 18

What is GDPR?

Answer 18

Data protection for PII.
EU: Privacy is a right (normative approach)
US: balances interest of consumers and companies (pragmatic)

Question 19

What is Non-Obvious Relationship Awareness (NORA)?

Answer 19

Process of collecting large quantities of a variety of information and then combining it to create profiles of individuals. First commercialized in casino’s to identify cheaters. Can bring advantages, but do infringe privacy

Question 20

What is the golden rule in ethics?

Answer 20

Do not do something to someone that you don’t want to happen against you

Question 21

What is Kant’s view on ethics?

Answer 21

If an action is not right for everyone to take, it is not right for anyone

Question 22

What is descartes view on ethics?

Answer 22

If an action cant be taken repeatedly, it should not be taken

Question 23

Wat is the utilitarian principle?

Answer 23

Take the action that achieves the highest value

Question 24

What is the process of ethical analysis?

Answer 24

1. Identify and describe the facts
2. Define the conflict and the values involved
3. Identify stakeholders
4. Identify the options
5. Identify the potential consequences of the options

Question 25

What is Habermas’ pyramid of communication?

Answer 25

There are three levels of communications to solve a communication problem. THe top one is success -> you discuss the issue and come to an agreement. The middle layer is failure. You disagree and discuss, might lead to success or to discourse. Bottom layer is discourse. Here you should discuss why there is a communication problem and the underlying norms and values. You aim to set new collaborative norms and values.