Week 11

Question 1

Occurs when you have a personal interest that a reasonable person might think could improperly influence your professional judgment

Answer 1

conflict of interest

Question 2

Some conflicts are best managed by ___

Answer 2

complete avoidance

Question 3

DORM principle

Answer 3

Disclosure,
giving Options,
providing Reassurance, Modifying circumstances

Question 4

Primary safeguard in managing any conflict of interest

Answer 4

Disclosure

Question 5

Failing to disclose is a breach of your professional obligations
True or false?

Answer 5

True

Question 6

Permits an informed choice and reduces pressure on them

Answer 6

Options

Question 7

Duty of Dental Hygienist To their Client:

Answer 7

Be loyal and diligent
Act in good faith and in their best interest

Question 8

Duty of Dental Hygienist To Others:

Answer 8

Employer and other colleagues
Third party payers
General public

Question 9

4 Principles of Conflict of Interest

Answer 9

Personal Interest
Professional Judgment
Improper Influence
Reasonable Person

Question 10

Any benefit, gift, advantage, or preferential treatment

Answer 10

Personal Interest

Question 11

Personal Interest Examples:

Answer 11

Monetary payment, hospitality, a rebate, discount, loan, business opportunity
Does NOT necessarily need to be directly to you-could involve a family member
Could also pertain to a moral or religious issue affecting your client

Question 12

Relates to professional judgement YOU have to make

Answer 12

Professional Judgment

Question 13

A specific treatment recommendation for a specific client

Answer 13

Explicit Professional Judgment

Question 14

By not objecting you may be deemed to be supportive of an action, program or product

Answer 14

Implicit Professional Judgment

Question 15

Something that could hold sway over you because you want the benefit, OR because you wish to avoid a loss that accompanies the interest

Answer 15

Improper Influence

Question 16

A conflict of interest is not deemed from your perspective, but should be from the perspective of a neutral observer or:

Answer 16

Reasonable Person

Question 17

Exercise professional judgment in making purchases in the best interest of your employer and clients.
You must consider whether the gifts offered by a supplier could reasonably influence your professional judgment in the mind of a reasonable observer

Answer 17

Benefit from a supplier

Question 18

Referral of business - promoting unnecessary services or, at the very least, result in third party steering of clients to a dental hygienist on the basis of criteria other than a client’s best interest.

Answer 18

Conferring a benefit

Question 19

Freebies for existing clients are also questionable because they may promote unnecessary services or the disruption of continuity of care; should be of nominal value.

Answer 19

Incentives for new clients

Question 20

Dental hygienists, as regulated health professionals, have a special status in our society.
Using that influence to endorse a product, especially if it is for money, could constitute a conflict of interest.

Answer 20

Improper use of Influence or Status

Question 21

Allowing one’s _____ to interfere with professional judgment is also a source of concern.

Answer 21

Beliefs; personal, moral or philosophical beliefs

Question 22

The conflict resides partly in any perceived personal financial motive you may have in recommending the products.

Answer 22

Dispensing product for profit

Question 23

A dental hygienist seeking a client’s participation in a ___ has an inherent conflict of interest.
The dental hygienist obtains a benefit from the client’s participation while that participation may not be of benefit and, in some circumstances, may be potentially harmful to the client.

Answer 23

Research Project

Question 24

____ of a client’s or employer’s things is also a potential conflict of interest.

Answer 24

Personal use

Question 25

Any gifts from clients unless very small, raise the same concerns. If the gift is significant the client may expect special consideration in return. In addition, gifts from clients raise boundary issues. True or False?

Answer 25

True

Question 26

A similar concern exists when a client is referred to an apparently arm’s length organization in which the referring dental hygienist has a ____

Answer 26

Personal Interest

Question 27

Not all conflicts of interest are prohibited. They all require an action of some sort, but complete avoidance is not necessarily the only answer. True or False?

Answer 27

True

Question 28

Conflict: Accepting a benefit from a supplier of products that you recommend to your clients. Avoid or don't avoid?

Answer 28

Avoid

Question 29

Conflict: Confer a benefit for the referral of a client to the registrant. Avoid or don't avoid?

Answer 29

Avoid

Question 30

Conflict: Accept a benefit for the referral of a client to another person. Avoid or don't avoid?

Answer 30

Avoid

Question 31

Conflict: Confers a benefit to a client (other than oral health products of nominal value Avoid or don't avoid?

Answer 31

Avoid

Question 32

Circumstance: Vulnerable clients or those less able to protect themselves Avoid or don't avoid?

Answer 32

Avoid

Question 33

Circumstance: Conflicts that relate directly to client assessments or treatment recommendations Avoid or don't avoid?

Answer 33

Avoid

Question 34

Circumstance: Larger benefit-the larger the benefit the more of a conflict. Avoid or don't avoid?

Answer 34

Avoid

Question 35

Circumstance: Any situation where clients may not be likely to use disclosure or other safeguards to protect themselves Avoid or don't avoid?

Answer 35

Avoid

Question 36

Occur when you permit another type of relationship or feelings towards or from a client to interfere with your professional relationship.

Answer 36

Boundary issues