WEEK 10: MOTIVATING EMPLOYEES Flashcards
is the process by which a person’s efforts
are energized, directed, and sustained towards
attaining a goal.
Motivation
describes the finding that subjects being studied change their behavior because they are aware of being observed.
Hawthorne Effect
people are mainly motivated by trying to
meet certain needs.
Need-based Theories
Examples of need-based theories:
- Maslow’s Hierarchy of Needs
- ERG Theory
- Herzberg’s two factor theory
5 Maslow’s Hierarchy of Needs
Physiological, Security, Social, Esteem, Self-Actualization
he developed Maslow’s hierarchy of needs into a theory of his own.
Alderfer
three groups of core needs:
- Existence Needs
- Relatedness Needs
- Growth Needs
concern our basic material requirements for living.
Existence Needs
have to do with the importance of
maintaining interpersonal relationships.
Relatedness
describe our intrinsic desire for personal development.
Growth Needs
American psychologist Frederick Herzberg set out to determine the effect of
attitude on motivation.
Herzberg’s Two Factor Theory
two different set of factors governing job
satisfaction and dissatisfaction:
- Hygiene Factors
- Motivation Factors
(salary, benefits, etc.) are expected, so they won’t increase motivation when they are present, but they will cause dissatisfaction when they are missing.
Hygiene Factors
(challenging work, growth potential) can be a source of additional motivation when they are present.
Motivation Factors
To increase satisfaction, management must focus on
Motivation Factors
