Week 10

Question 1

Independent-self conflict lens for Collectivists;

Answer 1

• Emphasizes relationship and feeling issues
• Win-win approach
• A “being” angle

Question 2

Independent-self conflict lens for Individualists

Answer 2

• Outcome-driven
• A clear win-lose conflict approach
• A “doing” angle

Question 3

face

Answer 3

Socially approved self-image and other-image consideration issues

Question 4

facework

Answer 4

Verbal and nonverbal strategies we utilize to save our social self-image or defend or attack the social image of others

Question 5

Conflict Style

Answer 5

“Patterned verbal and nonverbal responses to conflict in a variety of frustrating conflict situations”

Question 6

Differing Content Goals

Answer 6

Practical issues that are external to the individuals involved in the conflict (e.g. space, promotion, salary)

Question 7

Differing Relational Goals

Answer 7

How individuals expect to define the relationship in the conflict situation (e.g. small power distance)

Question 8

Differing Identity-based Goals

Answer 8

Self-respect and face honoring issues in conflict situation (e.g. sociocultural or personal identity)

Question 9

FIVE -STYLE CONFLICT MODEL

Answer 9

1. Dominating Style
2. Avoiding Style
3. Accommodating Style
4. Compromising Style
5. Integrating Style