Week 10-11 Flashcards

1
Q

Process by which individuals acquire consumer skills, knowledge and attitudes relevant to their role as consumers in the marketplace.`

A

consumer socialization

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2
Q

Informed by socio-cultural and historic perspectives. Development is an ongoing process. It is not static; it is dynamic.

A

Cultural Identity

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3
Q
denial
defence
minimization
acceptance
adaptation
integration
A

Developmental Model of Intercultural sensitivity

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4
Q

5 Underlying Dimensions of Culture

  1. Power Distance
  2. Individualism/Collectivism
  3. Masculinity/Femininity
  4. Uncertainty/Avoidance
  5. Long Term Orientation
A

Hofstede’s Dimensions of Culture

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5
Q

Focuses on the degree of equality, or inequality between people in a country’s society.

A

Power Distance Index (PDI)

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6
Q

This ranking indicates that inequalities of power and wealth have been allowed to grow within a society.

A

High Power Distance (PDI)

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7
Q

This ranking indicates the society emphasizes the differences between the citizens power and wealth.

A

Low Power Distance (PDI)

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8
Q

Focuses on the degree society reinforces individual or collective, achievement and interpersonal relationships.

A

Individualism (IDV)

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9
Q

This ranking indicates that individuality and individual rights are paramount within the society.

A

High Individualism (IDV)

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10
Q

This ranking typifies societies of a more collectivist nature with close ties between individuals.

A

Low Individualism (IDV)

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11
Q
Me
SELF-other
self-expression
individuality
concept-orientation
A

Individualism

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12
Q
We
Self-OTHER
Social approval
Conformity
Socio-orientation
A

Collectivism

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13
Q

Focuses on the degree society reinforces, or does not reinforce, the traditional masculine work role model of male achievement, control and power.

A

Masculinity (MAS)

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14
Q

This ranking indicates the country experiences a high degree of gender differentiation.

A

High Masculinity (MAS)

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15
Q

This ranking indicates the country has a low level of differentiation and discrimination between genders. In these cultures, females are treated equally to males in all aspects of the society.

A

Low Masculinity (MAS)

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16
Q

Focuses on the level of tolerance for uncertainty and ambiguity within a society.

A

Uncertainty Avoidance Index (UAI)

17
Q

This ranking indicates the country has a low tolerance for uncertainty and ambiguity.

A

High Uncertainty Avoidance (UAI)

18
Q

This ranking indicates the country has less concern about ambiguity and uncertainty and has more tolerance for a variety of options.

A

Low Uncertainty Avoidance (UAI)

19
Q

Focuses on the degree a society embraces, or does not embrace, long term devotion to traditional, forward-thinking values.

A

Long-Term Orientation (LTO)

20
Q

This ranking indicates the country prescribes to the values of long-term commitments and respect for tradition.

A

High Long-Term Orientation (LTO)

21
Q

This ranking indicates the country does not reinforce the concept of long-term, traditional orientation.

A

Low Low-Term Orientation (LTO)

22
Q

uses implied meanings which arise from setting

A

High context communication

23
Q

pays more attention to the literal meanings of words than the context that surrounds them

A

Low context communication

24
Q

Usually communitarian

A

High context cultures

25
Q

Usually individualistic

A

Low context cultures

26
Q

People see themselves as part of a circle of relationships
Identity is as a member of a group
In conflict, response is chosen jointly
Maintaining group harmony and cohesion is important
Choices are made in consultation
People are part of a hierarchy
People are accountable to the group

A

Communitarian/High Context Cultures

27
Q

People see themselves as independent and autonomousIdentity is individual
In conflict, response is individual
Achievement involves individual goal-setting and action
Everyone is capable of making their own choices
People are autonomous
People are accountable to themselves

A

Individualistic/Low Context Cultures

28
Q

Attitudes towards time:
do one thing at a time
tends to be punctual
“time is money”

A

Monochronic

29
Q

Attitudes towards time:
do several things at a time
less rigid regarding schedule
business is a form of socialization

A

Polychronic