WEEK 1 MIDTERMS Flashcards
Other tour companies refer commentary?
as Tour commentary, narration,
guide speak or spiel.
It contains vital, basic information about a place to include the following
* Short profile of the place
* Historical Background
* Origin of the name (historical or legendary)
Commentary
Leadership is a major component on the existence, survival, and function of
conducting a tour. It is an accepted fact that the success of a visit is greatly
dependent on the quality of information shared, and how entertaining the
tour guide will be during the tour.
Leadership Skills
The effectiveness of commentary requires audience analysis and visitor
expectation. TRUE OR FALSE?
TRUE
The name of tour guide, driver or coordinator (if any) should be
part of the introduction and greeting. Briefing about the tour of the day,
expectations, inclusions are also done before the start of the tour proper.
Required
includes all the basic information given including the history,
facts and figures whether on a running tour or during walkabout tours.
Informational
through interactive guiding, guest ask questions and the tour
guide is duty-bound to answer this requested information for clarification.
Requested
part of commentary, to be more entertaining includes good jokes,
interesting stories, trivia, legends.
Optional
Information should be delivered in an entertaining manner and a product research. TRUE OR FALSE
TRUE
Information should be brief, concise and straightforward, easy to
understand.
Accuracry
carefully researched, studied and selected information based on type
of tourists, and the area/site being discussed.
Relevance
facts presented should have a form, the beginning, the middle, and the
ending. It should not just an inventory or list of information, presented and enumerated, but consistent flow of information. General to specific, or vice versa, not scattered.
Structure
in all presentation, the objective should be clear, not being
subjective.
Objectivity
Effective communication will take place if undergoes a process ?
a. Communication starts with an idea in the sender’s mind
* b. Sender translate the idea into words and this become message
* c. The receiver then translates the message back into an idea
* d. When the receiver’s idea is the same as the sender’s idea, there is an
effective communication and the process has been completed.
earn how to use your “thinking time” effectively by paying attention
and focusing on what you sense and hear. TRUE OR FALSE?
FALSE ( SEE)
