Week 1 Mcgraw Hill Flashcards

1
Q

Successful marketing is focus on

A

Customer needs and wants

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2
Q

For marketers which of the following are encompassed by the term product?

Ideas
Demands
Estimations
Services
Goods

A

Ideas
Services
Goods

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3
Q

The ________ refers to the idea that organizations should try to satisfy the needs of consumers while also trying to achieve organizational objectives

A

Marketing concept

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4
Q

Customer value proposition relates to

A

The benefits customers receive

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5
Q

The specific group of existing and potential consumers to which marketers direct their efforts is called the

A

Target market

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6
Q

In marketing the term ______ is used to describe potential customers who have both the willingness and ability to purchase a product

A

Market

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7
Q

The elements in the marketing mix include

Promotion
Analysis
Price
Customers

A

Price and promotion

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8
Q

Identify the steps in the marketing process

Identifying customer needs
Reaching potential consumers
Formulating investment guidelines
Facilitating business negotiations

A

Identifying customer needs
Reaching potential consumers

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9
Q

Prior to the 1930s, most businesses were in the ________ orientation and focused on manufacturing products that were often in short supply

A

Production

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10
Q

_____ is an approach where marketers create fun and memorable opportunities for consumers to directly interact with a brand

A

Experiential marketing

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11
Q

Skills necessary for success in marketing include:?

Ability to work with others
Analytical thinking
Advertising industry experience
Infallibility

A

Ability to work with others
Analytical thinking

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12
Q

Which of the following stages in business is most likely to focus on the idea that an organization should strive to satisfy the needs of consumers while also trying to achieve an organizations goals?

The relationship marketing stage
The production orientation stage
The sales orientation stage
The marketing orientation stage

A

The marketing orientation stage

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13
Q

Which two of the following are recent marketing approaches?

Metics and analytics
Newspaper advertising
Sales orientation
Digital marketing

A

Metrics and analytics
Digital marketing

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14
Q

Which of the following statements regarding Canadian usage of digital technology are correct?

Social media is increasingly accessed on mobile devices
90% of Canadians have mobile phones
We watch more television than online videos
We have been slow to adopt technology

A

Social media is increasingly accessed on mobile devices
90% if Canadians have mobile phones

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15
Q

I’m trying to reach a young adult target with their new SUC, Ford worked with Snapchat to put users inside a true-to-life 3D model if the vehicle. This exemplifies the marketing use of?

A

Augmented reality

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16
Q

Using celebrities or social media users with a large number of followers to help brands connect with their audience members is called

A

Influencer marketing

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17
Q

In marketing the term ______ is used to describe potential customers who have both the willingness and ability to purchase a product

A

Market

18
Q

______ is rooted in the idea that brands with similar customers but different distribution channels combine efforts to make both more successful.

A

Partnership marketing

19
Q

Metrics refers to?

A

Numeric data used to track performance

20
Q

Under the marketing concept firms try to satisfy?

A

Organizational goals
Consumers

21
Q

Which one is not a recent marketing approach?

Experiential marketing
Metrics and analytics
Advertising on broadcast TV
Digital marketing

A

Advertising in broadcast tv

22
Q

Which two of the following are necessary in order for consumers to be considered a potential market?

A

Ability to buy
Willingness to buy

23
Q

Which of the following business philosophies is most likely to focus on manufacturing with no priority given to consumer needs?

Marketing orientation
Production orientation
Marketing concept
Relationship marketing

A

Production orientation

24
Q

When raising the roof built a “street house” made of cardboard and placed it in an alleyway near a high traffic pedestrian area, they were using what?

A

Experiential marketing

25
Q

The _______ refers to the idea that organizations should try to satisfy the needs of consumers while also trying to achieve organizational objectives.

A

Marketing concept

26
Q

Successful marketing is focused on

A

Customer needs and wants

27
Q

Goods, services and ideas all represent a(n) _______ from a marketers perspective

A

Product

28
Q

The specific group of existing and potential consumers to which marketers direct their efforts is called the

A

Target market

29
Q

What do marketers often refer to the are the 4 Ps as?

A

Marketing mix

30
Q

What are the 4 ps in a marketing mix?

A

Price
Product
Promotion
Place

31
Q

An organization that focuses its efforts in continuously collecting information about consumers is most likely in the _____ stage

A

Marketing orientation

32
Q

In Canada the most important trend impacting how marketers do business is

A

The widespread use of digital technology

33
Q

Typically the goals of an influencer marketing campaign can include

Sales discount
Cancels
Clicks
Purchases

A

Clicks
Purchases

34
Q

The marketing process involves

A

Reaching potential consumers

35
Q

Affinity marketing also known as ___ marketing, is based on the idea that brands with similar customers can combined expertise to help each other build brand awareness and revenues

A

Partnership

36
Q

Which of the following received by targeted customers that will satisfy their needs?

Service element
Products design
Customer value proposition
Customer sales transaction

A

Customer value proposition

37
Q

The relatively new technology that combines the real world with computer-generated information is called

A

Augmented reality

38
Q

What is affinity marketing also known as

A

Partnership marketing

39
Q

What is affinity/partnership marketing?

A

The idea that brands with similar customers can combines expertise to help each other build brand awareness and revenues

40
Q

Numeric data that is collected and group to track performance is called

A

Metrics

41
Q

What are the elements in a marketing mix

A

Price
Promotion
Product
Place